Jeff Wyler Florence Buick GMC

Reliable and superior service on a consistent basis! Focused customer service is their hallmark! I would not consider any other GMC Dealer for service except Jeff Wyler. Focused customer service is their hallmark! I would not consider any other GMC Dealer for service except Jeff Wyler. More

Mike in Service Dept took care of me and my vehicle and he again did his usual outstanding job of keeping me informed,advising me when needed and completing the work that needed to be done in a timely fash he again did his usual outstanding job of keeping me informed,advising me when needed and completing the work that needed to be done in a timely fashion.He obviously enjoys his work as he does it in a happy friendly fashion More

Well, I went with my Daughter to buy her first auto. A used car. There was a sign in the lobby which stated that Jeff Wyler worries about your safety. Wyler in Florence will install a safety flashing used car. There was a sign in the lobby which stated that Jeff Wyler worries about your safety. Wyler in Florence will install a safety flashing light on your third tail light and do a deep clean to avoid any Covid problems. I was impressed that Jeff Wyler cared about us. Oh I forgot to mention that Jeff cared to the tune of $995. The deep-clean cost $400, JOKE. This amount was not on the beautiful poster in the showroom and wasn't mentioned until we were well into the purchase. As we were leaving they gave us the key, I asked only one? Yes, sorry I forgot to mention that. Oh yeah, no auto manual. After we got it home I noticed that the rear window wiper was missing. Per Wyler, we don't consider this a safety potential problem and will not replace it because it was on the car in the picture taken 3 weeks ago. We are a Cadillac family with two of them and purchased a Caddy from Wyler. NEVER AGAIN....BEWARE OF THE SLICK WAY JEFF CARES ABOUT YOU. I am on a Blog with 15,000 "approved" to be a member people. They all have 50 friends and the beat goes on and I will post this. You hurt the wrong guy this time. I know, I know you can't make everyone happy and this guy is probably a complainer. NOT SO. You should make everyone happy though.... BEWARE OF HOW JEEF CARES. More

Horrible buying experience. They added a bunch of services to the purchase price that were never discussed. When I tried to seek a credit, I was handed over to several people and for the past several services to the purchase price that were never discussed. When I tried to seek a credit, I was handed over to several people and for the past several weeks communication with anyone at the dealership has completely stopped after multiple attempts. This is the first time I've ever posted a comment online, but the customer experience has been so horrible I felt I had to to help others avoid this situation and dealership. The GMC I bought is awesome, I would just suggest you purchase it from another dealership More

Worse Salesforce in the industry. Not one sales person offered assistance during several visits. Looking for new Denali 3500 with Duramax. Spent over an half hour on the lot without one person offering offered assistance during several visits. Looking for new Denali 3500 with Duramax. Spent over an half hour on the lot without one person offering help. Called and spoke with sales manager and he didn't seam to care either. Went to Hagg Ford and within 5 minutes a sales person offered assistance and I purchased a new F350 Limited More

Always helpful and very pleasant to work with. When call in they work out times around my work schedule. Drop off times and pick up times are flexible. in they work out times around my work schedule. Drop off times and pick up times are flexible. More

Service Technician, Scott, is great. Always friendly and knowledgeable. Service is completed quickly and efficiently. Great price and coupons are good too. Love the rewards program. knowledgeable. Service is completed quickly and efficiently. Great price and coupons are good too. Love the rewards program. More

A Service Department Focused On Customer Service I have used Jeff Wyler Florence Buick GMC for my 2019 GMC AT4 Sierra. Service was prompt reasonably priced and delivered as promised. All personnel I have used Jeff Wyler Florence Buick GMC for my 2019 GMC AT4 Sierra. Service was prompt reasonably priced and delivered as promised. All personnel are courteous and customer focused. I will continue to use them! More

Service work Took my Acadia in for oil change & minor service work.... time frame was less than quoted for the deal. The entire staff (Sales / Service) were great Took my Acadia in for oil change & minor service work.... time frame was less than quoted for the deal. The entire staff (Sales / Service) were great to deal with & the service was fast & complete!! Thanks for the great experience! More

my Experience Always great service, helpful, willingness to accommodate you for service. Right before Christmas, had unexpected issue and needed service on my truc Always great service, helpful, willingness to accommodate you for service. Right before Christmas, had unexpected issue and needed service on my truck. Called for appointment. Did not realize it was late and a sales rep answered my call. Listened to my issue and stated he would have someone call in the morning. Within 5 minutes someone called me from service and told me to bring it in the next morning that while they were fully booked for the day they would work me in. They did and called before noon and had found the issue. They called with the results and by the next afternoon the truck was repaired. The service there is superb. Highly recommend them. More