Back

Jeff Wyler Florence Buick GMC

Florence, KY

4.8
564 Reviews

1154 Burlington Pike

Florence, KY

41042

Directions

By Type

564 Reviews of Jeff Wyler Florence Buick GMC

August 30, 2016

Stress free, pleasant experience I hadn't bought a car in a long while (last car was a 1998 RAV4), and was not looking forward to the "ordeal." I was pleasantly surprised! Bill Monh More

by Happy Leaser
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chad Anderson, Bill Monhollen, John Gorley
August 26, 2016

Not your grandma's Buick!!!! From the minute I located this vehicle online and called the dealership to schedule a test drive, I received nothing but the best possible customer se More

by Smi4pi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Anderson, Justin McElwee
August 26, 2016

Great Service! I love my Encore ad the Service Dept. was great taking care of my car -- easy to schedule and work completed quickly & efficiently -- very happy with More

by CAROLYN G LONGLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Goderwis
August 21, 2016

A smooth Process From our first contact with Justin it was easy and simple. He was able to find what we were looking for and send to us via email to look over; althoug More

by lou3292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McElwee
August 05, 2016

wonderful we loved working with Dave Osborne. Dave was so knowledgeable through out the process of purchasing our car. took time to explain everything to us More

by carguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Osborne
August 04, 2016

Excellent Service Department They make it simple and easy. If you need a back up vehicle just ask. They fix things right the 1st time and value my time. Honesty, that's all I wa More

by McD-Burlington, ky
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott in Service
August 01, 2016

Great salesperson,thanks David The salesman at Jeff Wyler Buick ,David, was very informative.He explained everything to us. Took his time and went over anything we didn't understand More

by gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, David Navarre, Terry Long
July 23, 2016

Happy with my purchase I was pleased leaving the dealership with my certified pre-owned vehicle. I never bought a car from a dealer before and they made it easy to understan More

by Amen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Monhollen
July 20, 2016

Always good service I have been using the dealership for a number of years and I have never had an issue with their service or interactions with me. Always friendly, they More

by Fast Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hendrix
July 16, 2016

ASAP Please Dropped my Acadia off for an 8:30 appointment for Oil Change and Tire rotation. Before leaving was asked when I needed the car, "at a specific time o More

by Striker12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Otis
Aug 05, 2016 -

Jeff Wyler Florence Buick GMC responded

We would like to express our apologies for the bad treatment you received when dealing with our service department. We have met with the department about what happened and have trained them on what should be done. Thank you for bringing this to our attention. We will do all we can to make sure something like this does not happen again.

...
17
...