Jeff Wyler Acura of Fairfield
Fairfield, OH
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573 Reviews of Jeff Wyler Acura of Fairfield
Good Experience AJ did a great job answering all of my questions, securing a competitive finance rate and working with me on a fair value for my trade. I would encou AJ did a great job answering all of my questions, securing a competitive finance rate and working with me on a fair value for my trade. I would encourage anyone to work with AJ f they are looking for an easy and fair car buying experience. More
1st Acura purchase We were very pleased with the service we received from AJ. Made the experience so much better with his friendly can do attitude. Will be back soon f We were very pleased with the service we received from AJ. Made the experience so much better with his friendly can do attitude. Will be back soon for the A spec. More
Excellent customer service: prompt and met all my concerns Kool Ken, as he first answered the phone had me at hello! " Good Morning, this is Kool Ken and how may I assist you?". I was on my way into work and Kool Ken, as he first answered the phone had me at hello! " Good Morning, this is Kool Ken and how may I assist you?". I was on my way into work and told him exactly what I wanted. Within 30 minutes, I had a video from Kool Ken showing me "my" car. He then proceeded to quote me a price. He went about and beyond in providing me with the needs to make this car buying process easy. I went to the dealership that evening and he was multi-tasking myself and another car buying customer with ease. The dealership is nice as well as they offer coffee, water, popcorn in the waiting area: a nice touch! Ken continued with excellent customer service as the exact car interior I wanted was not readily available but he said "no worries, I am here to get you exactly what you want". I had my brand new car within five business days and guess what....another video to show me my car! He picked me up @ my home, as I did not have transportation to the dealership and spent time with me showing me how to operate all the new bells and whistles on my new 2018 Acura RDX. I totally am recommending him to anyone/everyone who is in the market for an automobile. I also want to say, I had the most horrible customer experience with Columbia Acura.... they don't even care if they have your business. In fact, the other customer who was purchasing from Kool Ken commented to me she too had horrible customer service from them. Superior Acura gets an A+++++++ from me as does Kool Ken !! More
Fantastic Dealer! I had a very positive experience in getting my 2018 Acura TLX. I came in with a list of all my preferred options, and Lloyd quickly got me TLX equip I had a very positive experience in getting my 2018 Acura TLX. I came in with a list of all my preferred options, and Lloyd quickly got me TLX equipped exactly the way I wanted. They also rolled over unused miles from my previous lease and lowered my lease payment by over $100/month compared to the one for my previous TLX. A great deal to be sure. Everyone at he dealership is very friendly and go out of their way to answer your questions. I would recommend this dealer to everyone! More
Kenneth Powell is 5.5 Star Kenneth Powell, from introduction to sale, truly exemplifies a spirit of excellence that justly represents the Acura name. Whether it be purchasing a Kenneth Powell, from introduction to sale, truly exemplifies a spirit of excellence that justly represents the Acura name. Whether it be purchasing a car that fits your budget or your dream vehicle, the experience can be overwhelming for the consumer. Kenneth’s enthusiasm, professionalism and product knowledge leaves you with a sense of security and great satisfaction in your purchase. Kenneth is a pleasure to work with. I plan to be a returning customer for future purchases and feel confident to refer him to my friends and family. More
Ken Powell met all of my expectations. KEN walked me through the entire process of acquiring a new car with complete professionalism. He was very personable in his approach in answering all KEN walked me through the entire process of acquiring a new car with complete professionalism. He was very personable in his approach in answering all of my questions. He also provided information that I had not considered. I feel that he went beyond what I have experienced in previous interaction with car sales force. I would strongly recommend that you visit Ken Powell at Superior Acura if you are in the market for an automobile. More
Ken Powell - Knowledgeable and Excellent Customer Service Ken provided excellent customer service to me and my husband. We both purchased the MDX vehicle. His ability to respond to our questions and to go t Ken provided excellent customer service to me and my husband. We both purchased the MDX vehicle. His ability to respond to our questions and to go the extra mile to work with the numbers to make it an affordable purchase was excellent. Ken went even further to follow-up to see if we were happy with our purchase and to let us know that he was available to answer any questions we might have. We were very satisfied with the way we were treated and would recommend this dealership and specifically, Kool "Ken" Powell, to our friends.. Thanks Ken for your professionalism. More
Top to bottom, a superior experience buying our first Acura! A.J. Gray went to bat for us! The MDX Tech package had the features we wanted, and A.J. put us on the road! His genuine friendliness appealed to us im A.J. Gray went to bat for us! The MDX Tech package had the features we wanted, and A.J. put us on the road! His genuine friendliness appealed to us immediately. Lenny Pugh went beyond our expectations to find one specific answer I wanted. He was highly professional and treated us very kindly. The A.J./Lenny combo made for the best car buying experience we've had in 38 years. Even though Tyler is not listed on the employee selection list, we found him to have a magnificent personality, a positive attitude, and he was always busy working! No, Tyler is not a relative: he was, however, a bright, confident, helpful presence inside and outside the dealership and we want him to have some credit for our purchase as well. More
Kenneth is the Best! Kenneth is helpful, honest, and charismatic. Highly recommended in my book! He is patient and working with him was easy. Everything from service to ho Kenneth is helpful, honest, and charismatic. Highly recommended in my book! He is patient and working with him was easy. Everything from service to hospitality was awesome from him. Thank you Kenneth! More
Great Experience Just went to Superior Acura looking to trade in my RL for an RDX. Received a fair trade for my RL and upgraded my decision on the RDX to a 2016. Was Just went to Superior Acura looking to trade in my RL for an RDX. Received a fair trade for my RL and upgraded my decision on the RDX to a 2016. Was in and out in about three hours. Easy people to work with and very thorough in explaining things. I also used them to purchase my RL several years ago and had a similar experience. This team of professionals are great and that includes the service department! More