Jeff D'Ambrosio Auto Group
Downingtown, PA
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2,524 Reviews of Jeff D'Ambrosio Auto Group
Great service again! After multiple times in for service with different vehicles here,,, It has always been a great experience. Top shelf dealer for service and that’s After multiple times in for service with different vehicles here,,, It has always been a great experience. Top shelf dealer for service and that’s a fact ! More
Leased my first truck I have recently leased my first truck through Dave Baldwin and I couldn't be happier with the service I received. Leasing my first truck was pretty st I have recently leased my first truck through Dave Baldwin and I couldn't be happier with the service I received. Leasing my first truck was pretty stressfull but Dave was extremely helpful at evey step and made the process very smooth. I would highly recommend his services. More
Downhill quick I was traveling from Wilmington to Downingtown for the dealership. I purchased two vehicles there. First experience was great, second experience not a I was traveling from Wilmington to Downingtown for the dealership. I purchased two vehicles there. First experience was great, second experience not as much which led me to purchase from a closer dealership. I continued with service for all vehicles. On the newer vehicle after a firmware update all my settings were gone and my trailer lights no longer work so they said they would check. Service told me the feature was not enabled and would need to have some sales code turned on. The price wasn’t much but the more I spoke to service the more they insisted I never had this setup. I was towing motorcycle and ATVs for a year and the only change was the firmware update. Instead of offering any explanation they kept insisting it was never active, which basically was calling me a liar. We purchase many vehicles (6 in the last 5 years). I will never set foot in that dealership or service center again. More
Customer Service My husband and I came to the auto service area because we had the low pressure tire light on. Scott Payne was the person that took care of us. He put My husband and I came to the auto service area because we had the low pressure tire light on. Scott Payne was the person that took care of us. He put air in our tires immediately, to get us on our way. He was so pleasant and accommodating. The next day my husband had to go back because the light was on again. Scott helped him and explained to him that there was 4 cars ahead of him, (it was a busy Saturday.) He kept my husband informed of his wait time and that we had a leaking stem, as soon as they found the problem. Scott, always greets you with a smile and is very helpful. This is the kind of people that makes you want to come back to your dealership. Thanks Scott, Maurice & Brenda Treadwell More
Jeff D'Ambrosio listened to my concerns After writing on my survey about a handicapped concern; the need for a foot stool to enter the back of the shuttle van, the owner, Jeff D' Ambrosio, After writing on my survey about a handicapped concern; the need for a foot stool to enter the back of the shuttle van, the owner, Jeff D' Ambrosio, called me. He had reviewed my comments, checked out the problems and assured me that the problems would be corrected. He would buy a foot stool for van access, purchase some chairs for the waiting room lounge that shorter people (I'm 5ft 4in) ) could sit in without getting back pain and addressed a miscommunication about what time my car would be finished and ready. Good customer service is vital to all businesses, and I feel Jeff cares about his business and his customers. I am now willing to change my initial rating to all top stars, 10 stars to Jeff D' Ambrosio. More
GREAT Purchased a Jeep and I couldn't be more happier! The service was great! Thank you Dave for making me feel comfortable. I will make sure to send Fami Purchased a Jeep and I couldn't be more happier! The service was great! Thank you Dave for making me feel comfortable. I will make sure to send Family and friends! More
Always an Outstanding Experience For almost 20 years, I have purchased vehicles for myself and my husband at D'Ambrosio. Dave has been my sales person for several of those purchases. For almost 20 years, I have purchased vehicles for myself and my husband at D'Ambrosio. Dave has been my sales person for several of those purchases. He is kind, easy to communicate with, and goes the extra mile to make sure you are comfortable, you understand all aspects of your vehicle, your trade in info and the final numbers of the sale. He also advised me on the transfer of my oil change package and my XM radio subscription. Everyone at the D'Ambrosio is welcoming and friendly...it is the only place I take my vehicles for service. More
Exactly what I was looking for and morI I had a few vehicles in mind prior to visiting D’Ambrosio’s. Dave was very helpful and knowledgeable when it came to my questions and concerns I had. I had a few vehicles in mind prior to visiting D’Ambrosio’s. Dave was very helpful and knowledgeable when it came to my questions and concerns I had. My Jeep is amazing and I am so happy with my decision! Very down to Earth, professional and kind. Dave will be recommended to friends and family! More
"Great Experience" Ask for Dave Baldwin! I went online and started looking on a Sunday. I found the perfect car! I used their online chat service and it was smooth sailing all the way home! D I went online and started looking on a Sunday. I found the perfect car! I used their online chat service and it was smooth sailing all the way home! Dave Baldwin was our salesman, he made my whole car buying experience worth the hour drive. Everyone in the dealership was pleasant and easy to work with. If you are looking for a place the buy a used car this IS the place! 10 stars and highly recommend! More
Great Customer server and experience Erik was great to work with. He was upfront and very helpful throughout the process. Everyone at this dealership was great. Highly recommend to anyon Erik was great to work with. He was upfront and very helpful throughout the process. Everyone at this dealership was great. Highly recommend to anyone looking for a new or used car. Kristin was also very friendly and followed up with me to ensure everything was good. More