
Jeff D'Ambrosio Auto Group
Downingtown, PA
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2,526 Reviews of Jeff D'Ambrosio Auto Group
Top-knotch Tyler (& team) From the moment we arrived at the dealership to check out a VW EOS we had our eye on, Tyler and his team were simply amazing. They were professional, From the moment we arrived at the dealership to check out a VW EOS we had our eye on, Tyler and his team were simply amazing. They were professional, knowledgeable, flexible and accommodating. Most importantly, they weren't pushy. Tyler and his manager demonstrated multiple times that they would work with us on our budgetary needs, but never once came off "salesy or pushy." They were genuine in a desire to help us get what we want and if it wasn't a car on their lot that was okay. How can anyone ask for more? And yet, when we discovered that one of the luxuries the car promised to deliver was not working the team set in motion a prompt and efficient plan to resolve the issue. Please note, we had already purchased the car and left the lot. (We were later told that the issue was due to some inconsistencies in how that year and model were manufactured.) Certainly Tyler could have just told us it was an unfixable error, but because of the ethics and values he and his team employs, that was not an acceptable solution. They fixed the issue with no cost to us and were simply pleased to do so. We honestly couldn't be happier with our experience with Tyler Jackson and the Jeff D'Ambrosio dealership. We felt remarkably valued throughout. Kudos to you, VW team, for doing sales and service right. - The McCanns More
No hassle.. Test drove a car....no hassle of being pressured into buying it. Loved the car......and bought it !! They worked a great price for me and stayed wit Test drove a car....no hassle of being pressured into buying it. Loved the car......and bought it !! They worked a great price for me and stayed within my estimated budget!! Great job from everyone I came into contact with......including Jeff D'Ambrosio himself !! More
Very happy! Thank you Jordan White! I had a 2011 Dodge Charger which got totaled when someone ran the red light on my street. I had been looking for another Charger on various sites like I had a 2011 Dodge Charger which got totaled when someone ran the red light on my street. I had been looking for another Charger on various sites like TrueCar and Carmax but not finding what I wanted in my price range. My dad found a listing for a 2014 Dodge Charger SXT at Jeff D'Ambrosio Auto Group in Downingtown that was perfect for me. We went on a Saturday to look at it and I fell in love with it instantly. Jordan White was my salesman. Jordan is very friendly, knowledgeable, and funny. There was no pressure at all. He spent hours with us and made sure we were satisfied. When I got home, I noticed that there was no owners manual. I called Jordan and an owners manual was in the mail the next day. Thanks Jordan! More
Above and beyond!! I went to purchase a car last week and dealt with Mike Harris. We spent over 5 hours with him and it was no pressure like other dealers. He stayed wit I went to purchase a car last week and dealt with Mike Harris. We spent over 5 hours with him and it was no pressure like other dealers. He stayed with us the entire time and made our deal work. There was no getting our hopes up until the deal was finalized and we could pick the vehicle. I will definitely be recommending him!! More
happy jeep owner My wife and I purchased a 2015 jeep patriot from Dave Baldwin last friday 3/13/15 and for once we where not treated like we just got off the bus . Dav My wife and I purchased a 2015 jeep patriot from Dave Baldwin last friday 3/13/15 and for once we where not treated like we just got off the bus . Dave listened to what we wanted and wanted to spend . He took the time too show us all our options in all aspects of the sale . About the only way he could have made the experience better would have been to make the payments too . It really felt good to walk in to a dealer ship and not feel like apiece of meat at a buzzard convention .Thanks, Jeff's should we ever need another car we will be back . More
Great Experience! Bob went the extra mile to find me something used, in good shape, and in our price range! Thank you Bob for helping me to find a reliable car for my Bob went the extra mile to find me something used, in good shape, and in our price range! Thank you Bob for helping me to find a reliable car for my teen drivers! More
As always - they always go the extra mile!!! I bought my first D'Ambrosio car - a '97 Neon in 1997 from Bob Whelan - let's just say he's no longer green around the gills like he was 18 years ago. I bought my first D'Ambrosio car - a '97 Neon in 1997 from Bob Whelan - let's just say he's no longer green around the gills like he was 18 years ago. He's a friendly, no-nonsense guy who lets the customer drive the deal. Knowledgeable, and if he doesn't know, he doesn't pretend to - he asks. Met Neil Pufko when he was Sales Manager at the Frazer Suzuki Automobiles location 4 years ago...he's another up-front guy with the right answer at the right time...very considerate about changing needs, deals that evolve over time, a unique ability to adjust to the whims of the customer on the fly...and always works for win-win situations, regardless of complexity. My used '07 VW Jetta purchase was seamless....from the test-drive Saturday just before closing...to delivery this afternoon (3 days including headlight-lens polishing and rear-tire matching)!!! Eighteen short years ago, Jeff D'Ambrosio handed my wife and I $75 for dinner when my "green" salesman didn't have our paperwork ready upon our arrival - he lucked-out this time around - can you imagine what he'd have to fork over with inflation? Trust and respect are a two-way street at Jeff's dealerships...it's refreshing. Personally, I'm a customer for life. You should be too - even if you don't make Danny cringe like I do when you stop in. Best Always, Allen Eagles, Jr. P.S. I'm often asked what brings me in...its the balloons!!! ;) More
Couldn't have gone Better! Bob knew what I wanted; and from start to finish made sure that everything involved in buying the car worked for my best interests. The price and rat Bob knew what I wanted; and from start to finish made sure that everything involved in buying the car worked for my best interests. The price and rate I was able to get for the car was better than I could have imagined...don't deal with anyone else, Bob Whelan at Jeff D'Ambrosio is your man! More
Used Car Purchase I worked with their salesmen Milton who was exceptional and that day they put me in the perfect car. I start a new job and the commute is 44 miles one I worked with their salesmen Milton who was exceptional and that day they put me in the perfect car. I start a new job and the commute is 44 miles one way. So now I need a car that is great on gas, but I'm used to a Dodger Charger with a HEMI. Well they put me in a Honda CR-Z, which gets great gas mileage and has some pep. Very happy. They also gave me $1000 more on my trade in the webuyanycar.com More
Great experience! Jason does what he has too so you leave happy about purchase. He went above and beyond. I will definitely be going back when the time comes. Jason does what he has too so you leave happy about purchase. He went above and beyond. I will definitely be going back when the time comes. More