Jeff D'Ambrosio Auto Group

Dave Baldwin has been my salesman for most of my adult life. He is a hard working, no nonsense salesman. He is helpful, professional and honest. He alone is a big part of my decision to continually return life. He is a hard working, no nonsense salesman. He is helpful, professional and honest. He alone is a big part of my decision to continually return to this dealership. More

Very Professional and courteous. Staff takes the time to break down and review all the pieces of service so you know what you will pay for ahead of time, and they review any changes Staff takes the time to break down and review all the pieces of service so you know what you will pay for ahead of time, and they review any changes that pop up during the service before they continue. More

Let’s face it, buying a car from a large dealership is never anyone’s idea of a fun activity, and I had heard a lot of mixed reviews about the Jeff D’Ambrosio Auto Group, but my wife spotted a used Jeep G never anyone’s idea of a fun activity, and I had heard a lot of mixed reviews about the Jeff D’Ambrosio Auto Group, but my wife spotted a used Jeep Grand Cherokee that was listed by the Downingtown location that she felt met her needs for color and interior and asked me to go look at it to see if met our criteria for condition, mileage, and price. I was looking for a low mileage Grand Cherokee Limited coming off lease with a good Carfax report to replace our aging Grand Cherokee Overland that had given us many years of good service but didn’t have the modern drivability and safety features we wanted. I was lucky enough to meet with their salesman Dean Sargent, who turned out be knowledgeable about the product as well as easy to work with. Although I had not expected to be going forward with a purchase at our first meeting, the 2020 car was as my wife had anticipated from the listing she found on their website, and Dean had my trade-in evaluated while I looked over the prospective purchase, and after some negation we were able to make a deal that evening that was acceptable to me. In my opinion, working with the right salesperson makes all the difference in whether you have a good experience or not when buying a car. Over the years I’ve walked out of many dealerships without purchasing due to first meeting with a “wrong” salesperson (pushy, abrasive, or just unlikable). I can honestly say that I had a good experience with Dean Sargent at Jeff D’Ambrosio in Downingtown, and can give him 5 stars. We picked the new purchase the next day, and Dean had everything prepared an ready so we didn’t have to take a lot of time at the dealership before driving the purchase home. Of course, there were the usual pile of papers that needed to be signed, but even that went relatively quickly and smoothly. More

Buyer beware! Worst experience ever buying a Jeep from this dealership. From the first moment to the last moment, we were lied to, baited and switched, told to lea Worst experience ever buying a Jeep from this dealership. From the first moment to the last moment, we were lied to, baited and switched, told to leave, etc. I am the first to admit I am aggressive and beleive like the rest of us that car dealers try to screw you every step of the way, but you better really come armed with your facts because yhr GM Joe D'Ambrosio looked me square in the eye and said "in my ten years in the car business I have never heard of an employee or executive discount." It does not exist." Well Joe, here is the informatiom for you in case you are ever asked again. Employee Advantage Program This Fiat Chrysler America program offers eligible employees, retirees and their immediate family members the opportunity to purchase or lease a new Chrysler, Dodge, Jeep, or and Ram vehicle below Invoice. How much under invoice? The discount is up to 5 percent off the factory invoice price, depending on the vehicle. Each employee or retiree can unlock the family discounts for as many as six vehicles each year. There are also Executive discounts that can be procured from FCA management for eligible customers or clients." Hmmmmm...... 10 years in the business Joe? Maybe one year over and over again. I guess your brother Jeff is the brains of the outfit and your the stooge who hides behind the sales desk. More

I worked with Erik Baron and he was phenomenal. He listened to all my needs and was very attentive. He made the car purchasing process super easy and enjoyable. I highly recommend working with Erik He listened to all my needs and was very attentive. He made the car purchasing process super easy and enjoyable. I highly recommend working with Erik when purchasing a Jeep vehicle. Great guy and pleasure to work with! More

Very nice employees, they gave great service in the customer lounge. Overall, one of the best experiences I’ve ever had. customer lounge. Overall, one of the best experiences I’ve ever had. More

Jason Garrison, my Service Advisor, did an excellent job from beginning to end! The waiting area was clean and comfortable and furnished with an TV and bathroom nearby. The receptionist was not only friendl from beginning to end! The waiting area was clean and comfortable and furnished with an TV and bathroom nearby. The receptionist was not only friendly but helpful as well. My experience this morning at the dealership was simple, fast and fairly priced. Keep up the good work! More