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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
875 Reviews

875 Reviews of James Wood Motors, Inc. - Service Center

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July 02, 2024

I always feel welcome no matter if it is for service on my vehicle or to buy a new vehicle. Everyone is friendly and helpful. More

by GI_GI_E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belden, Andrew
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Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us. We are thrilled to hear that you always feel welcome and valued when visiting us for service or to purchase a new vehicle. Our team prides itself on providing friendly and helpful service to all our customers. We look forward to welcoming you back for your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 02, 2024

They were very courteous and helpful to get my truck fixed. Friendly and polite in all aspects More

by billandconnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us. We are thrilled to hear that our team was courteous, helpful, friendly, and polite when helping you get your truck fixed. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 02, 2024

Great experience. Always take car of my truck. I have full confidence that it will be done right. More

by danhill22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your truck needs. We're thrilled to hear about your great experience and the confidence you have in us. We appreciate your trust and look forward to helping you with all your future automotive needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 01, 2024

I worked with Shawn Hooe to get my scar scheduled for service. I decided to wait at the dealership while they worked on my car. Shawn said it would take about 2 hours and it was ready in 1 1/2 hours. More

by JMORRIS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! We are thrilled to hear about your positive experience with Shawn and our service team. We're glad we could exceed your expectations and get your car ready sooner than anticipated. We appreciate your feedback and look forward to serving you again. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 30, 2024

I have multiple vehicles serviced throughout the year, Excellent service from Shawn as usual ! Shawn always goes above and beyond ! More

by JCHALL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle service needs! We appreciate your loyalty and are thrilled to hear about your excellent experience with Shawn. We always aim to go above and beyond for our customers, and we look forward to serving you again in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 30, 2024

I've bought 6 vehicles from James Wood and they have always had great service. I wouldn't trade anywhere else More

by LMISTYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. We appreciate your loyalty and trust in our service. We look forward to helping you with your future vehicle purchases. Thank you for sharing your positive experience! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 30, 2024

I have purchased 4 vehicles at James Wood over the years but the service department has always taken care of everything I have ever needed. More

by lawdiver1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for being a loyal customer, and for sharing your positive experience with our service department at James Wood Chevrolet Buick GMC Decatur. We are delighted to hear that our team has consistently taken care of all your needs. We look forward to continuing to provide you with excellent service in the future. Safe travels in your four vehicles! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 29, 2024

I received service way above & beyond the norm. They replaced my transmission and had me back on the road in less than 2 days. Crystal is an exceptional employee. More

by rexulrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the fantastic 5-star review. I am thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Crystal provided exceptional service, and I will be sure to pass along your kind words to her. I look forward to assisting you again in the future and thank you for choosing us! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 29, 2024

Fast and efficient service. Shawn is always cordial and works to deliver a positive customer experience. More

by jerry_mercer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and the excellent review, Jerry. I'm delighted to hear that Shawn provided fast and efficient service and contributed to a positive customer experience. At James Wood Chevrolet Buick GMC Decatur, I'm always striving to make sure our customers are well taken care of. I look forward to assisting you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 27, 2024

Friendly and efficient and that is all I want to say and not the additional 12 words More

by CAROL.ARLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review! We appreciate your feedback and are glad to hear you found our team friendly and efficient at James Wood Chevrolet Buick GMC Decatur. We look forward to your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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