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James Wood Motors, Inc. - Service Center
Decatur, TX
876 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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876 Reviews of James Wood Motors, Inc. - Service Center
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August 07, 2024
Great Job as usual. Not happy with the warranty I purchased but not the service department problem. Shawn tries hard to get everything done in a timely matter. Not happy with the warranty I purchased but not the service department problem. Shawn tries hard to get everything done in a timely matter. More
by JHUTCHISON0
Verified CustomerEmployees Worked With
August 06, 2024
Shawn Hooe and he service department has always been excellent! Highly recommended. Bought every vehicle from James Wood since 1995. excellent! Highly recommended. Bought every vehicle from James Wood since 1995. More
by CGFITCH
Employees Worked With
August 05, 2024
Never had a bad experience with JWM since buying my truck in '21. This continues with our new Equinox in '21. This continues with our new Equinox More
by MGREGG1256
Employees Worked With
August 04, 2024
Quick turnaround on the repairs, Shawn H. is the best service manager around! Highly recommend James Wood for any vehicle needs. is the best service manager around! Highly recommend James Wood for any vehicle needs. More
by BRETTG
Employees Worked With
August 04, 2024
I’ve been dealing with James Woods in Decatur for a long time. I always enjoy talking and visiting with the people at the dealership. It s a great place to but a car or truck. time. I always enjoy talking and visiting with the people at the dealership. It s a great place to but a car or truck. More
by donald.keoun
August 03, 2024
I forgot the mailer I received and the service organizer said it was not a coupon just their regular price and the next day I received a flier in the mail from another auto service company advertizing the said it was not a coupon just their regular price and the next day I received a flier in the mail from another auto service company advertizing the same service for $20.00 less. The service tech organizer changed 3 times it went from Nick to Zach to Shawn and the appointment twice, they don't seem to be very organized in the service department. I will rethink my next service. More
by VLSCHAFERHELOTES
August 03, 2024
I have purchased several vehicles through this dealership over the years. I feel like I’ve been giving fair deals each time. The service department is very good and gives prompt, accurate and reasonable cost over the years. I feel like I’ve been giving fair deals each time. The service department is very good and gives prompt, accurate and reasonable cost service. More
by BILL_RISK2
Employees Worked With
August 03, 2024
No communication! Act like your an inconvenience if you ask about your truck. Only good one is Zach rhine Act like your an inconvenience if you ask about your truck. Only good one is Zach rhine More
by heeler78
Employees Worked With
Other Employees :
Clay Estes is outstanding!
August 03, 2024
Excellent purchasing and service experiences for over 25 years. They will continue to get my business in the years to come. years. They will continue to get my business in the years to come. More
by rsdailey79
Employees Worked With
August 02, 2024
This is a good dealership. They get me in and the service is quick Gayla They get me in and the service is quick Gayla More
by Gayla.buchanan
Employees Worked With
