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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
878 Reviews

878 Reviews of James Wood Motors, Inc. - Service Center

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August 30, 2024

Have had nothing but a positive experience with vehicle maintenance. Shawn Hooe is an awesome service advisor. He will keep you informed every step of the process. If needed, he will take you to the mai More

by david5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with your vehicle maintenance at James Wood Chevrolet Buick GMC Decatur. Shawn is indeed a valuable member of our team, and we appreciate you highlighting his commitment to keeping you informed throughout the process. We look forward to seeing you again for your next service visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 30, 2024

I've been buying from James Wood Motors for 40 years . Service is top notched. I won't go anywhere ekse. Super friendly and helpful More

by cdn6485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It's fantastic to hear that you consistently receive top-notch service from our team. We look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 29, 2024

The same awesome service that I’ve come to expect from the family dealership. Thanks More

by scottrowe1712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Scott! We truly appreciate your loyalty and are glad to hear that you consistently receive the awesome service you expect from James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 29, 2024

Great service Shawn was curtious prompt felt well taken care of .Definately a great dealer to recommend . More

by marilynp0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Marilyn, for your wonderful review! We're thrilled to hear that you had a great experience with Shawn and felt well taken care of at James Wood Chevrolet Buick GMC Decatur. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 28, 2024

Awesome throughout the process. From Chris, my salesman to Zack . I want to mention the parts department as well. The whole Dealership as well. More

by martyvaldez1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! I'm thrilled to hear that you had an awesome experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Chris, Zack, and our parts department made a positive impact on your journey. I appreciate your support and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 28, 2024

Got me in on time. Explained everything and got job completed upon a reasonable time. More

by geneohouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm glad to hear that we were able to get you in promptly and provide a thorough explanation of the work. At James Wood Chevrolet Buick GMC Decatur, I strive to ensure timely and efficient service. I look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 28, 2024

I have recommended James Wood Motors to everyone I know. They are trustworthy and dependable. Whether you need to purchase a vehicle or have maintenance or repairs, they are the only dealership to visit! More

by vlburden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your recommendation and I am glad to hear that you found James Wood Chevrolet Buick GMC Decatur trustworthy and dependable. It means a lot to me that you trust us for both vehicle purchases and maintenance. I look forward to serving you and your friends in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 28, 2024

Bryan and the service department are 5 stars. The only thing that bothered me was having an appointment at 8:00, and not getting worked on until around 10. It was still a pleasant experience a More

by BUNDY_JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, John, for your feedback. We’re thrilled to hear that you had a great experience with our service department at James Wood Chevrolet Buick GMC Decatur. I understand that the wait time was longer than expected, and we appreciate your understanding. Your satisfaction is important to us, and I assure you we're continually working to improve our processes. We hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 27, 2024

Shawn was great, highly recommend him to anyone. Service was done to satisfaction. Would like option to show up without oil change appointment, drop off and pickup later. Like in the old days. More

by RBRAMLETT14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with our service and that Shawn met your expectations. We appreciate your suggestion regarding the oil change appointments, and we'll certainly take that into consideration as we strive to improve our services at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 25, 2024

Shawn did a great job for us this truck has been in the shop alot and probably will be there several more times but Shawn has worked hard to get it done More

by pfd653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm glad to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. I appreciate your understanding regarding the truck's situation and I'm committed to ensuring it performs at its best. Please feel free to reach out if you need any more assistance in the future. I look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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