Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
958 Reviews

958 Reviews of James Wood Motors, Inc. - Service Center

Sort by
November 18, 2024

Bryan Stanley was great as usual. Got recalls and service done at the same time. More

by MIKE.HENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We’re glad to hear that Bryan provided great service and that we could handle your recalls and service efficiently at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 18, 2024

We took our Yukon in for recall work and an update to the system. Always a good experience More

by Gayla.buchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us! We're glad to hear that your visit for the recall work and system update on your Yukon was a good one. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and we appreciate your continued trust in us. We look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 17, 2024

Drop off was easy, Brian was very kind and respectful. Oil change was done in a timely manner. More

by ASKJAG05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I appreciate your feedback about your recent visit to James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that Brian provided you with kind and respectful service and that your oil change was completed promptly. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 17, 2024

First class service. Most impressed by team work and quality of service. Checkout was fast and accurate More

by GENE.VESTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you were impressed by our teamwork and the quality of service at James Wood Chevrolet Buick GMC Decatur. It's great to know that your checkout experience was quick and accurate. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 17, 2024

No games, no gimmicks. Honest and straightforward from the beginning. Everything the vast majority of dealerships are not. 3rd vehicle purchase since 2014. That speaks for More

by mikeandsis45
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Short
Report | Print
Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experiences at James Wood Chevrolet Buick GMC Decatur have been honest and straightforward. Your continued trust in us for your vehicle purchases means a lot. I'm also glad to know you appreciate our service department. I look forward to serving you again for your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 15, 2024

Shawn Howee Friendly knowledgeable customer adviser. He listens to the customer! Work always well done in the timeframe arranged. We have serviced our rare GMC Yukon Hybrid 3 times and will contin More

by retobon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear about your positive experiences with our knowledgeable customer adviser and the service you've received for your GMC Yukon Hybrid at James Wood Chevrolet Buick GMC Decatur. It's great to know that we meet your expectations time and again. I look forward to assisting you in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 15, 2024

We moved from Amarillo. My husband had heard good things about James Wood. I have not been let down. They have always been kind and professional. If I have a question or con More

by ZAMJON2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you feel valued and heard during your visits. Your satisfaction is our priority, and I look forward to continuing to serve you and your husband. Please don't hesitate to reach out if you have any questions in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 15, 2024

They knew what we wanted and did everything they could to make it happen. We had our doubts but they pulled it off. More

by heath.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to meet your expectations and make it happen for you. Your satisfaction means a lot to me. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 12, 2024

Krystal and all of the other advisors in service are kind and knowledgeable. Always exceptional service! More

by KG7723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about our service team here at James Wood Chevrolet Buick GMC Decatur. It’s our goal to provide exceptional service, and I'm thrilled to hear that you experienced just that. I look forward to seeing you again next time! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 12, 2024

Zach is always thorough and professional. I never have to worry about the status of my vehicle - he is always ahead of me and always keeps me fully informed. More

by SHELLEYARNETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Zach has provided you with thorough and professional service at James Wood Chevrolet Buick GMC Decatur. Keeping our customers informed is our priority, and it's great to know that Zach excels in this. I appreciate your feedback and look forward to serving you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

1
...
22
23
24
...
96