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James Wood Motors, Inc. - Service Center
Decatur, TX
879 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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879 Reviews of James Wood Motors, Inc. - Service Center
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September 20, 2024
The best service anywhere! I would not go anywhere else since using James Wood Service and vehicles since 1988. Shawn Hooe is the best, and has become a friend who serves me w I would not go anywhere else since using James Wood Service and vehicles since 1988. Shawn Hooe is the best, and has become a friend who serves me well. More
by CBROWN1945
Verified Customer
September 20, 2024
Very focus on doing what they are set to do. No customer focus, just business objectives! No customer focus, just business objectives! More
by ferjb
Employees Worked With
September 20, 2024
The service department takes great care of their customers. They keep me updated every step of the way customers. They keep me updated every step of the way More
by PGMCDANIEL65
September 19, 2024
Everyone was super helpful when purchasing my new Acadia. From Jeff helping with all the scheduling of shipped to the finance guy everything worked smoothly and efficiently. From Jeff helping with all the scheduling of shipped to the finance guy everything worked smoothly and efficiently. More
by sadiecason
Employees Worked With
September 18, 2024
Very knowledgeable and courteous. Enjoyed working with Bryan Stanley. Work was done on time and efficiently Enjoyed working with Bryan Stanley. Work was done on time and efficiently More
by JAMES.NEWKIRK1
Employees Worked With
September 18, 2024
The loan process was amazing. The down side is my brand new car radio is not working properly. Took it in but I was told they can’t fix it. They know there is a problem but no The down side is my brand new car radio is not working properly. Took it in but I was told they can’t fix it. They know there is a problem but no fix from chev yet. More
by terrichitty
Employees Worked With
September 15, 2024
It took 12 days to get a quote before repairs could begin. This is unacceptable. begin. This is unacceptable. More
by GERICK
Employees Worked With
September 14, 2024
I was pleased with the service I received last week. The work was done, and there were no issues. I think the service manager is quite professional, and he listens to his customers when there is a pro The work was done, and there were no issues. I think the service manager is quite professional, and he listens to his customers when there is a problem. Customer service is very important. Sadly, so many companies seem to not care about this side of their businesses. Thank You, GR More
by GENELIDDY
Employees Worked With
September 14, 2024
Sam did an excellent job in showing State Farm that our vehicle was truly a total loss rather than fix something that shouldn’t be back on the road. vehicle was truly a total loss rather than fix something that shouldn’t be back on the road. More
by BRENTE0301
Employees Worked With
September 14, 2024
Great service for this visit. The service advisor greeted me and immediately noticed a large screw in my tire. Before he moved my vehicle, he brought it to my attention so the The service advisor greeted me and immediately noticed a large screw in my tire. Before he moved my vehicle, he brought it to my attention so there would be no doubt that it happened while I was driving. More
by mcbea32
Employees Worked With
