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James Wood Motors, Inc. - Service Center

Decatur, TX

4.6
956 Reviews

956 Reviews of James Wood Motors, Inc. - Service Center

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January 05, 2025

Very helpful and quick service for a long awaited part. Called quickly when completed. Love the service department. More

by jsb76240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur helpful and efficient. It's our goal to provide quick and reliable service, and I'm glad we met your expectations. I look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 03, 2025

I have always had and continue to have the absolute best experience with James Wood in Decatur! They are the best in the automotive buying, and service that I had the please to do business with! Always will More

by KATHLEEN.D.BISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your continued support and I am thrilled to hear that you’ve had the best experience with us at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to going above and beyond for our customers, and it’s great to know that you and your friends feel that way too. I look forward to serving you and your family again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 02, 2025

We had a great experience at James wood in Decatur! They were quick and friendly! More

by CHELSEAPATTERSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team always strives to provide quick and friendly service, and it’s great to know we met your expectations. We hope to see you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 01, 2025

A employee had stolen a high visibility work jacket from my car. I want it back More

by HUGO_FRAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sanders
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 29, 2024

My service tech Shawn always takes very good care of me and listens to my needs for my vehicle. More

by kylewest58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Shawn has been attentive to your needs and has provided you with great service at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback and look forward to seeing you again for your vehicle needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 29, 2024

Service was unexpected but taken care of in timely manner. Will definitely return when necessary. More

by keeneyjpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that your service was handled promptly at James Wood Chevrolet Buick GMC Decatur. I appreciate your trust in us, and I look forward to welcoming you back whenever you need assistance. Safe travels! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 28, 2024

Always excellent service ! Highly recommend! My go to for my cars service needs. Nice waiting area too ! More

by nylixel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you consistently have excellent experiences with us at James Wood Chevrolet Buick GMC Decatur. I'm glad you enjoy our waiting area as well. I appreciate your recommendation and look forward to serving your car needs again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 27, 2024

The service at James Wood Motors is always easy to work with! I'd recommend them for all service work! More

by JEFFREYMAWBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jeffrey! I truly appreciate your recommendation and I am thrilled to hear that you find it easy to work with us at James Wood Chevrolet Buick GMC Decatur. I look forward to serving you again for all your service needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 26, 2024

Have had good service working with Brian in the service department. They usually get my car in when I get there. Brian always answers my questions if I have any Please put my cell phone number in for a More

by Gary Huffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! We're glad to hear that Brian has been providing you with excellent service at James Wood Chevrolet Buick GMC Decatur. It's great to know that your car is taken care of promptly and that your questions are always answered. We appreciate your support and look forward to seeing you again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 25, 2024

Very happy with all the sales and service team at James wood Decatur. They do a great job! More

by tylooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you are very happy with our sales and service teams at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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