Back

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,357 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Contact Dealership

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 2,357 reviews

March 16, 2024

My chosen dealership for my service on my car and the service there is top shelf More

by RJEDDLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 15, 2024

Amazing service and attention to detail. I’d be happy to return any time and will refer family and friend. More

by KG7723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 15, 2024

Excellent service — didn’t wait long and washed it for me Thanks for a good job More

by ROBINMEADOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Robin, I am glad to hear you enjoyed your recent visit to our service department. At James Wood Motors we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 15, 2024

Attention to detail and although they are very busy, they did not come across that way More

by scott.creasman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone, Scott. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 15, 2024

Very professional and easy to work with. Would definitely recommend to family and my friends More

by sherrycook381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Sherry, we cannot thank you enough for your wonderful review of James Wood Motors and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 14, 2024

Karen is the very BEST! ! Would and have recommend her highly to my family and friends. More

by alfreda.randall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Hi Alfreda, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Karen is a great asset and we're thankful to have her on our team. We appreciate your business! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 14, 2024

Zack was great car was not repaired first time had to take it back second time More

by ptxlamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

I can not rate the service dept at this time , my truck has been in there since the first week of February and is still not fixed More

by RWCALLIGHAN
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Rhine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. Here at James Wood Chevrolet Buick GMC Decatur, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 13, 2024

Matt was great and the whole James woods experience. Thank you. The truck looked great. More

by SDELP1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 12, 2024

This was my first vehicle purchase for the family, which should have been exciting but salesman was only worried about making the sale. I asked for a memoir to remember the dealership, ex: a keychain and w More

by alexxisbonilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris filline
...
143
...