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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,620 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,620 reviews

June 28, 2023

I was a 3rd party of a truck sale but Karren G was great and moved things along. If I was purchasing from a dealership in the future I would definitely look at James Wood Motors. More

by joe.siw2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Garrett
Jun 30, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 28, 2023

I always have a very satisfying experience when I go to James Woods for sales or service and I would highly recommend them to family and friends and have many times. More

by DANA4TEX
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
Jun 30, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for this awesome review! I work hard to meet expectations like yours, and I'm happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 28, 2023

Professional, Courteous Dealership. Roco is helpful and I wouldn’t hesitate to recommend him or the dealership to my friends and family. More

by kbknight123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
Jun 30, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 27, 2023

We had a great experience all around. The staff, vehicle and price were right on. More

by bear0
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trey Moss, Jeremy Mundy
Jun 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 27, 2023

Excellant service, repairs completed on time. in and out as planned. Awaiting the last module More

by dsneed
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 27, 2023

Fantastic, no-hassle service! ! I highly recommend James Wood GMC in Decatur and Rocco as your salesperson! More

by mark@markfarmer.com
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I really appreciate your feedback, Mark. I love hearing from our customers and thank you for choosing us for your automotive needs. I hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to me. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 27, 2023

Misty is very knowledgeable about the vehicles. Easy to work with and she gave a nice tour of the facilities. More

by kl7sg
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Misty Dyson
Jun 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this great review! I'm very happy that Misty was here to help you and treated you with the customer service I know you deserve. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 27, 2023

My Silverado was finished on the day promised and it was detailed which is important with all the blowing sand. More

by KWB178
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Clark
Jun 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. I'm glad to hear that you felt the James Wood Chevrolet Buick GMC Decatur team went above and beyond to help out with your vehicle needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 26, 2023

Always an excellent experience with Shelly and the entire crew. I am a repeat buyer. More

by jmimusicusa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Renaud
Jun 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 26, 2023

Karen Pattison was tremendous. Although there were many GMC dealerships closer to my home, I made the drive to the Decatur location to purchase my 2023 GMC Canyon Elevation. Couldn More

by mikepearce52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Hello Mike, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Karen was there to provide you with such exceptional service! Thank you again and congratulations on your new 2023 GMC Canyon Elevation. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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