Back

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,623 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Contact Dealership

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 1,623 reviews

July 05, 2023

James Wood Motors has been my service provider for 40 years, always the best service! More

by greta.mcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Garrett
Jul 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 05, 2023

Great staff Todd was an awesome salesman really happy with my new truck and how the transaction went More

by brianna8996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Baugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I loved reading this review! Happy customers are our aim, and it appears Todd really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 05, 2023

This was my 5th or 6th car to purchase or lease from James Woods. Always a good experience. I have a disability and they let me fill out paperwork online to make it easier. More

by LHUTCHISON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from James Wood Chevrolet Buick GMC Decatur. I can’t wait to see you for your next servicing appointment! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 05, 2023

James Wood Motors was amazing to work with! The team made the process so easy and had a great selection of trucks. Appreciate the team and the efficiency throughout the process. Great team! More

by mautry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review of our sales team. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 05, 2023

had what i wanted at a fair price. prefer to buy from my local dealer , but they couldnt get me what i wanted until much later. More

by djspolaris78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 05, 2023

Randy and the staff at the dealership were fantastic as always! This is the 2nd car my wife and I have purchased from Randy & JW Motors and Randy is the main reason we keep going back!! More

by brendan.r.clary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review, Brendan. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 04, 2023

It just takes so long. Everybody there was extremely nice. It just took a long time to get the service completed. More

by BHART2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Baugh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 04, 2023

Shelly is really very patient, experienced and very calmly, she help me about all new car features. More

by nbadhiwala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
shelly Renaud
Jul 06, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 04, 2023

Friendly staff and knowledgeable. Clean facilities and comfortable. Time was exactly what I was told. More

by RICHARD-KIRKLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Sean Hooe
Jul 06, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

To say thank you is not enough, Richard! I am thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by James Wood Chevrolet Buick GMC Decatur again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Jul 07, 2023 -

RICHARD-KIRKLAND responded

It’s always a pleasure working with James Woods. I’m 70 years old and have bought a lot of vehicles in my day. Last year my wife and I bought two trucks from you, one for her and one for me. From working with Derek Ward in sales and Sean Hooe in service we have had great experiences compared to many other dealerships we’ve worked with. You guys know how to treat your customers and it’s very much appreciated. Thank you for being a great dealership to buy from and work with. Richard Kirkland

July 04, 2023

Excellent service, efficient and very courteous! They even washed my car! Appreciate the friendly and courteous office personnel More

by SLAUGHTEREMMA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with anyone
Jul 06, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your review! Happy customers are our goal and our mission at James Wood Chevrolet Buick GMC Decatur, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

...
133
...