Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,626 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,626 reviews
July 21, 2023
Karen Garrett is an outstanding salesperson. She is kind, knowledgable, and always goes above and beyond. She is honest and fair, and makes buying a car simple and easy. James Wood Motors is the She is kind, knowledgable, and always goes above and beyond. She is honest and fair, and makes buying a car simple and easy. James Wood Motors is the best place to buy a car. Everyone is extremely friendly, helpful, and welcoming. More
by tiffanyt
Verified Customer
July 21, 2023
Mike Wheat was awesome with getting me a new car! He is a very caring and generous man! I’ve bought several vehicles from him. Well done! Definitely recommend him as your salesman! He is a very caring and generous man! I’ve bought several vehicles from him. Well done! Definitely recommend him as your salesman! More
by Michelle Hays
Employees Worked With
July 21, 2023
Professional, courteous , and very easy to work with. Always very helpful. The very best I know. Always very helpful. The very best I know. More
by Emery, Suzanne
Employees Worked With
July 21, 2023
James Wood in Decatur love their service they always have taken care to make me a repeat customer. I have bought two trucks from them and still have my 2004 2500hd . Service dept had updates when I calle taken care to make me a repeat customer. I have bought two trucks from them and still have my 2004 2500hd . Service dept had updates when I called as they did have it for a week that was planned due to getting everything checked out . I drive from Bedford Texas for their service in Decatur. Thank you James Wood and your Staff. More
by MSSKI_5
Employees Worked With
Zachary Rhine and Christine in the Service Dept
July 20, 2023
One of the best experiences that I ever had when purchasing a new vehicle. We were given a complete tour. purchasing a new vehicle. We were given a complete tour. More
by REARP1549
Employees Worked With
July 20, 2023
Outstanding service went overboard to meet my needs. was the first service on this new vehicle and I had a time crunch. They made it work. Thank you Btw I am an 85 year old customer who is routinely easy was the first service on this new vehicle and I had a time crunch. They made it work. Thank you Btw I am an 85 year old customer who is routinely easy to please. Thanks again More
by RICK@DIVEWORLDSCUBA.COM
Employees Worked With
July 19, 2023
The staff and personnel are excellent! The service I receive a James Wood is always exceptional! I did have an issue with my airbag that I could not resolve. And they were a little slow in The service I receive a James Wood is always exceptional! I did have an issue with my airbag that I could not resolve. And they were a little slow informing me of that. More
by Maury
