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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
4.8
1,453 Reviews
Your DECATUR TRUCK Dealer Welcome to James Wood Motors, where we proudly serve Texas customers with a wide selection of new and used cars, trucks, and SUVs from Chevy, Buick, GMC, and Hyundai. Please feel free to research financing options or request a quick quote on a vehicle. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of your dream car. We are conveniently located near Saginaw and Rhome, so stop in and visit us today.
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2111 US-287

Decatur, TX

76234

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Showing 1,453 reviews

July 21, 2023

Professional, courteous , and very easy to work with. Always very helpful. The very best I know. More

by Emery, Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Helpful
July 21, 2023

James Wood in Decatur love their service they always have taken care to make me a repeat customer. I have bought two trucks from them and still have my 2004 2500hd . Service dept had updates when I calle More

by MSSKI_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Rhine and Christine in the Service Dept
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Jul 24, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Helpful
July 20, 2023

Outstanding service went overboard to meet my needs. was the first service on this new vehicle and I had a time crunch. They made it work. Thank you Btw I am an 85 year old customer who is routinely easy More

by RICK@DIVEWORLDSCUBA.COM
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Tank you for leaving us this review. I am happy to hear that you were pleased with the service you received from James Wood Chevrolet Buick GMC Decatur. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Helpful
July 20, 2023

James Wood always takes good care of you! Thank you for the service you provide More

by ERIN.RENEA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Misty Dyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Helpful
July 20, 2023

The staff is knowledgeable and courteous and keeps me informed on the maintenance they are performing. More

by PBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in service department
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Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your review and I am glad to hear that our service team was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Helpful
July 20, 2023

One of the best experiences that I ever had when purchasing a new vehicle. We were given a complete tour. More

by REARP1549
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Jul 21, 2023 -

REARP1549 responded

It was a great experience

Helpful
July 19, 2023

The staff and personnel are excellent! The service I receive a James Wood is always exceptional! I did have an issue with my airbag that I could not resolve. And they were a little slow in More

by Maury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Staley
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Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide this feedback, Maury. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Helpful
July 19, 2023

I really appreciate all the work and effort that Nick and his team put forth to ensure the service to my vehicle is spot on - Good job! More

by janosjszabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
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Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your kind words about our service team. Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Helpful
July 19, 2023

Always Great Service! Thank you Mrs. Christina Lesley! You are always honest and deliver on time. More

by Bidal.Salas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Lesley
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Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Helpful
July 19, 2023

Exemplary customer service. Very knowledgeable helpful keeping you informed and detailed diagnosis. Brian is my customer service representative. More

by NICHOLASRIEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian customer service rep
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Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I'm thrilled to receive your positive review! Thank you for choosing us, and I look forward to serving you again. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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