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James Wood AutoPark - Service Center

Denton, TX

4.7
2,563 Reviews

2,563 Reviews of James Wood AutoPark - Service Center

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November 17, 2024

Because they did work on my truck, stretched the glass up the tent and didn’t even bring it to my attention. My truck was not like that before I took it to them. More

by RECHARDMCKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Elliot
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We understand your frustration regarding the work done on your truck at James Wood Chevrolet Denton. It's important to us that our customers are satisfied with their service. Please reach out to us directly so we can discuss your concerns and work towards a solution. We appreciate your input and hope to hear from you soon. Sincerely, James Wood AutoPark Management | 940-591-9663

November 17, 2024

Dropped off my Escalade for an oil change. They had to keep it additional time for recalls. When I picked my truck up it was cleaner than when I take it to the car wash! Staff is always supe More

by ADOGGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

James Wood AutoPark responded

Thank you for your amazing review! We're thrilled to hear that your Escalade was not only serviced for the oil change and recalls but also returned to you cleaner than ever. It's great to know that our team made a positive impression with their helpfulness. We appreciate your kind words and look forward to serving you again at James Wood AutoPark! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

The service center is always clean and comfortable and the staff is knowledgeable and polite and friendley More

by WINDMILL1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Surles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin List
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about our clean and comfortable service center, as well as our knowledgeable and friendly staff. At James Wood Chevrolet AutoPark, we strive to provide an exceptional experience for all our customers. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

They did a great job fixing my ignition issue. It works perfectly now. I would recommend their service department. More

by DA1004GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that we could help resolve your ignition issue and that everything is working perfectly now. Your recommendation of our service department means a lot to us at James Wood AutoPark. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

Tim did a great job of keeping me informed on the status of my vehicle and it was finished on time. More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review, Joshua! We're thrilled to hear that Tim kept you informed about your vehicle's status and that it was finished on time. At James Wood AutoPark, we strive to provide excellent service, and your feedback is much appreciated. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

Appreciate the communication and updates about my vehicle. Wait time is always as promised. Customer service is excellent. More

by stevicoleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate the communication and updates regarding your vehicle. At James Wood AutoPark, we strive to provide excellent customer service and ensure your wait time is as promised. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 16, 2024

I had two vehicles being serviced, Gavin and Jared took care of both with no issues in a prompt and professional manor. More

by GMARKGRAF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Gavin and Jared took great care of your vehicles with prompt and professional service at James Wood AutoPark. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 15, 2024

Edwin checked us in quickly. Gave us updates. Entered our rewards number so we could earn rewards. Used our coupon. Service was quick and check out as well. Edwin was kind, pat More

by mcardlepete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Edwin provided you with such excellent service and made your experience at James Wood Chevrolet Denton enjoyable. It's great to know that he was able to assist you efficiently while making you feel valued. We truly appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 15, 2024

Very attentive, solid and timely communication, quick service. Body Shop personnel (Kyle) was super too! More

by RUMBERJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you experienced attentive service and timely communication at James Wood Chevrolet Denton. It's great to know that Kyle made a positive impact during your visit. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 15, 2024

Melanie Gregg was great to work with during the entire process - She and the James Wood Team stepped up to earn my business. More

by CAM84
Recommend Dealer
Yes
Employees Worked With
Mike Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Gregg
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Nov 18, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience working with Melanie and the James Wood Chevrolet Denton team. We appreciate your business and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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