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James Wood AutoPark - Service Center

Denton, TX

4.7
2,561 Reviews

2,561 Reviews of James Wood AutoPark - Service Center

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December 15, 2024

Great customer service. Rachel went above and beyond to make sure I had a good experience More

by travis.nicholas23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're glad to hear that Rachel provided you with exceptional customer service at James Wood Chevrolet Denton. We strive to create great experiences for our customers, and it's great to know we succeeded with you. We look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 14, 2024

Well prepared and kept me well informed So I could make good decision. That is why I come to James wood. More

by KATHY.UHLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that you felt well prepared and informed during your visit to James Wood Chevrolet Denton. Our goal is to ensure our customers can make confident decisions. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 14, 2024

As usual Mike did a great job taking care of me and ensured my truck was repaired properly More

by nehlebaeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike B
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Dec 16, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Mike provided you with excellent service and made sure your truck was repaired properly. At James Wood Chevrolet Denton, we strive for top-notch customer care, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 13, 2024

Quick and responsive Did an excellent job fixing the situation in a timely manner Thank you More

by holmanthomas1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that our team at James Wood Chevrolet Denton was able to resolve the situation promptly. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

December 13, 2024

Great service and a friendly atmosphere. They did everything I asked or and were very professional. More

by Vali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great service and a friendly atmosphere at James Wood Chevrolet Denton. Our team prides itself on being professional and attentive to our customers' needs. We look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

December 13, 2024

They're all very nice and friendly thank you I will be back very some More

by anthonyelectric66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We’re thrilled to hear you had a positive experience with us at James Wood Chevrolet Denton. We look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 12, 2024

Rachel was great to work with and did a good job. Unfortunately Franklin who took my original service call dropped the ball on verifying the part needed to repair my car was in stock. I was told the More

by HAYWOODZOO
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Wood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We appreciate your kind words about Rachel's assistance. At James Wood Chevrolet Denton, we understand the frustration that comes with miscommunication. Your feedback regarding the service call and part verification is important to us, and we are continuously working to improve our processes. We encourage you to reach out to us directly if you have any further concerns or would like to discuss your experience in detail. Thank you for choosing James Wood Chevrolet Denton, and we hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

December 12, 2024

The service was very good and quick. The prices were more than fair and the product was great More

by CLIFFORDDWILSONII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Denton. Providing quick service and fair prices is our goal, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 12, 2024

The service as usual was excellent. The service advisor is always very professional and courtesy. Thanks to all. More

by BMANFREDI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

James Wood AutoPark responded

Thank you for the wonderful review! We're thrilled to hear that you consistently receive excellent service at James Wood Chevrolet Denton. Our team works hard to provide a professional and courteous experience, and your appreciation means a lot to us. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

December 11, 2024

When walking in for an oil change, you base whether you want to wait or come back based on the time. I get things happen, I’m not unreasonable. But when you’re told 1-1:45 hours and it takes 3:00. This s More

by ALLSOPTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Laska
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand that waiting longer than the estimated time for your oil change can be frustrating. We appreciate your feedback and take it seriously as we strive to improve our services at James Wood AutoPark. If you would like to discuss your experience further, please feel free to reach out to us directly. We hope to have the opportunity to better serve you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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