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James Wood AutoPark - Service Center
Denton, TX
2,616 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,616 Reviews of James Wood AutoPark - Service Center
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May 11, 2025
Cole was my service writer and I have to say that it's a pleasure working with him. He has a delightful personality and is very accommodating. I've actually recommended him to other people in need of se pleasure working with him. He has a delightful personality and is very accommodating. I've actually recommended him to other people in need of service who didn't buy from James Wood More
by PAUL.GWEN3623
Verified CustomerEmployees Worked With
Cole
May 10, 2025
Taylor was awesome. Very professional. Very knowledgeable and friendly. Gave me. Complete breakdown of everything needed to fix said used Escalade (which was RIDICULOU Very professional. Very knowledgeable and friendly. Gave me. Complete breakdown of everything needed to fix said used Escalade (which was RIDICULOUS). But it’s what I asked for. And did. Transmission flush. Thanks again I will be back. Considering my vehicle has 185k miles on it. I will probably be back sooner than I would like. Thanks Taylor More
by DONNIERAY
Employees Worked With
May 10, 2025
I had the best experience ever in getting my car repaired. It is always a stressful time when something goes wrong with your car and Taylor easily took the stress out of it. She went above and beyon repaired. It is always a stressful time when something goes wrong with your car and Taylor easily took the stress out of it. She went above and beyond on what was expected and I feel very fortunate to have had the opportunity to have her as my service advisor. More
by bjc4719
Employees Worked With
May 10, 2025
Great service, kept us in the loop. Full confidence in the dealer service center for our Chevrolet. Full confidence in the dealer service center for our Chevrolet. More
by NHEVANS1
Employees Worked With
May 10, 2025
Service done in the time allotted got there at 7:45 done by 8:45. The wait time to get greeted was less than five minutes by 8:45. The wait time to get greeted was less than five minutes More
by GEO2259
Employees Worked With
May 10, 2025
Thank you Taylor for keeping me up to date with on going status reports. The valve body for my Cadillac transmission was on back order for we-ee-eks. It is driving fine now! I rated the speed of ser status reports. The valve body for my Cadillac transmission was on back order for we-ee-eks. It is driving fine now! I rated the speed of service "poor" because of the back order delay. Overall, Taylor and James Wood Cadillac are the best! More
by Jim B
Employees Worked With
May 10, 2025
I always feel like they take care of my vehicle in a very professional manner. professional manner. More
by FISHHOOK82
Employees Worked With
May 10, 2025
They have top notch customer service & always go above and beyond to help you out. I definitely recommend them and beyond to help you out. I definitely recommend them More
by mazensweidan21
May 10, 2025
Excellent customer service services, very knowledgeable and clear what my truck needed. Professional and clean. Explained well and clear what my truck needed. Professional and clean. Explained well More
by VHRV1
Employees Worked With
May 10, 2025
Good experience for a change. Unfortunately, you've lost us to a competitor in Sherman after 14 years. Unfortunately, you've lost us to a competitor in Sherman after 14 years. More
by dennis_wozniak
Employees Worked With
