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James Wood AutoPark - Service Center
Denton, TX
2,563 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,563 Reviews of James Wood AutoPark - Service Center
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February 11, 2025
They found an answer to my problem. I love the new welcome sign with our sign in times. Taylor was very helpful and responsive. My only concern is that no one caught the fact that my ba I love the new welcome sign with our sign in times. Taylor was very helpful and responsive. My only concern is that no one caught the fact that my battery, which had a bad cell and had to be replaced, was still under warranty. The GOOD news is that they corrected the error and are refunding the cost of the battery. More
by JUDITH.JOHANNESEN
Verified CustomerEmployees Worked With
February 10, 2025
She was really helpful she went above and beyond i will be coming back again be coming back again More
by Juan Torres
February 10, 2025
My truck was in for a check engine light. Turns out one of the fuel rails had a faulty fuel regulator and had to be replaced. Not only did they have the needed parts in stock, the truck was r Turns out one of the fuel rails had a faulty fuel regulator and had to be replaced. Not only did they have the needed parts in stock, the truck was ready for pick up the same day I dropped it off. I was impressed they diagnosed the concern quickly, had the parts needed and made the truck ready the same day. Nice work guys! More
by SMITH.KEVIN50
Employees Worked With
February 09, 2025
Everyone from Vicki making the original appt. to Kyle following up and keeping in touch with me, it has been a very good experience. I love having the dealership do my car's bodywork. They do to Kyle following up and keeping in touch with me, it has been a very good experience. I love having the dealership do my car's bodywork. They do a great job! More
by susan.stinson01
February 08, 2025
Mr. Laska was just perfect! He is caring, professional, knowledgeable, and efficient! He kept me updated and made sure I was taken care of. He makes you feel like family because he makes certain you feel s knowledgeable, and efficient! He kept me updated and made sure I was taken care of. He makes you feel like family because he makes certain you feel safe with your vehicle. The drivers I had were also excellent! More
by JANET.CEPHAS
Employees Worked With
February 08, 2025
I've used James Wood for 30 plus years. Service department was courteous and complete. Service department was courteous and complete. More
by dwf1951
Employees Worked With
February 08, 2025
Edwin, my service advisor, was super helpful and very communicative. I felt like I was in great hands with him. If I have any other issues in the future, I hope to work with him again. Thank you! communicative. I felt like I was in great hands with him. If I have any other issues in the future, I hope to work with him again. Thank you! More
by EVANMBURKE
Employees Worked With
February 08, 2025
In and out in a timely manner. Never spoke with my service rep while I was there. Never spoke with my service rep while I was there. More
by laura brewer
Employees Worked With
February 07, 2025
Good service awesome team at James Woods would recommend to friends and family to do business with them to friends and family to do business with them More
by scott.e.williamson
Employees Worked With
February 07, 2025
Jared was very patient and the drivers for the shuttles are kind! Kid friendly dealership! are kind! Kid friendly dealership! More
by gahaupt99
Employees Worked With
