James Wood AutoPark - Service Center

Tim was very informative and helpful every step of the way. We were very pleased with the level of service that was provided. way. We were very pleased with the level of service that was provided. More

My experience with my last service was great. Everything was explained to me and service was fast. Everything was explained to me and service was fast. More

I always use James wood but yesterday’s service took 4 hours to complete which is so high than normal days. hours to complete which is so high than normal days. More

Always great service. Saw one of the service guys at a store and he recognized me from Being in and apologized again for the long wait. Saw one of the service guys at a store and he recognized me from Being in and apologized again for the long wait. More

They did a good work but I noticed my keychain is missing. My daughters bought it for me so it’s more of a sentimental thing. missing. My daughters bought it for me so it’s more of a sentimental thing. More

Really appreciate there hard work and friendly people always looking out for the customers and good service always looking out for the customers and good service More

I have a 2020 traverse and I ALWAYS take my car to the dealer. A few weeks ago they changed my battery and I almost had an accident because they didn't install it correctly. I cameback a week ago to the dealer. A few weeks ago they changed my battery and I almost had an accident because they didn't install it correctly. I cameback a week ago to the same dealer to change my front brakes and now my car is making squeaky sounds near the brake pads. I have wasted my mornings where I could have been working. This Monday I will take the car, yet again, to the dealer and see if they can fix the sounds, and if not, I will not hesitate to bring this to corporate. In the end, the person that recieved my car was really nice and helpful, but I still have the sounds coming from my brake pads... More

Great dealership, I’ve been taking my car there for 10 years because I can trust them. years because I can trust them. More

Great customer service representative and quick service with very good experience and explanation of what was going to happen. with very good experience and explanation of what was going to happen. More

My service advisor Taylor is very efficient and well versed in Cadillac service and does an excellent job versed in Cadillac service and does an excellent job More