James Wood AutoPark - Service Center

Awesome customer service every one so friendly every time I have work done on my car.i am pleased. time I have work done on my car.i am pleased. More

Not very happy with the service adviser for this repair. long story short the service adviser needs to learn how to communicate. I had to email him every time I wanted to know what was up and why taking s long story short the service adviser needs to learn how to communicate. I had to email him every time I wanted to know what was up and why taking so long with my truck. He never reached out to me unless I contacted him. Monday 9AM until Thursday 5PM for 2015 HD2500 brakes???? Will never do that again! More

the service it self was ok, car got repaired but I had several rescheduled pickup due to part delays and no notification from the dealership itself - only got updates when I called. The auto info text had several rescheduled pickup due to part delays and no notification from the dealership itself - only got updates when I called. The auto info text had wrong information More

No appointment for oil change they took care of us right away. They told us that on next oil change we will need to replace certain things and told us of the cost. away. They told us that on next oil change we will need to replace certain things and told us of the cost. More

When I arrived I was told by the agent that the service would take 90 mins and my vehicle was finished on time. would take 90 mins and my vehicle was finished on time. More

Had transmission problem on my Chev Silverado and was getting ready to go on vacation and informed them of this and got my truck repaired and now we are back and transmission worked perfectly getting ready to go on vacation and informed them of this and got my truck repaired and now we are back and transmission worked perfectly More

Edwin did an amazing job of taking a bad situation and finding a solution. Saved my vacation. finding a solution. Saved my vacation. More

I had to wait 3 1/2 hours for something that was not even completed, thus I have to go back to get the job completed. There was no communication about the long wait for the service. I had an appointment and completed, thus I have to go back to get the job completed. There was no communication about the long wait for the service. I had an appointment and was on time. This is not the usual James Wood way. My advisor is aware that I am not pleased. More

excellent never had any issues over the years, would recommend for service needs been going there for years recommend for service needs been going there for years More

Service center is great. .James Wood Ser James Wood service center is exceptional. They get my car serviced timely, it is always washed and shinning .James Wood Ser James Wood service center is exceptional. They get my car serviced timely, it is always washed and shinning when I pick it up. Have had great service there for 18 years. Had my car serviced yesterday, Rachel kept me informed as to when car was ready. They also made sure I had a loaner car when I had warranty work done. Like I say, James Wood Dealership and service department EXECEPTIONAL 1 More