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James Wood AutoPark - Service Center

Denton, TX

4.7
2,562 Reviews

2,562 Reviews of James Wood AutoPark - Service Center

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November 22, 2023

Provided excellent service for my Tahoe, including safety inspection and general maintenance. Kept me informed in a timely manner. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood AutoPark responded

Thank you for leaving us this great review, Ken! We are glad we could get your Tahoe all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The James Wood Buick GMC Denton Team

November 22, 2023

They were fast and show me how to look for thing on my car, that I didn't know where certain thing are. More

by cherylam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood AutoPark responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, The James Wood Buick GMC Denton Team

November 22, 2023

Great service. Our service coordinator, Jarrett Able was very helpful and informative. We always get our vehicles serviced here. More

by KAYLEE_ANN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood AutoPark responded

Kaylee, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

November 22, 2023

Sam is always amazing to work with! She makes the process smooth each time and communicates well. More

by CRTRAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood AutoPark responded

We're pleased to hear that Sam took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The James Wood Buick GMC Denton Team

November 22, 2023

Still having computer problems with options working off and on after bringing in a few times More

by rjohncjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood AutoPark responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The James Wood Buick GMC Denton Team

November 21, 2023

Everything went ok. Brakes make a squeeling noise when I first press the pedal to put in gear. More

by DCULLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

James Wood AutoPark responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The James Wood Buick GMC Denton Team

November 21, 2023

Samantha was really nice, quick to respond and straightforward with what’s happening with my vehicle. More

by hgabesal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

James Wood AutoPark responded

Thank you for writing about your visit with us! I am happy to hear that Samantha was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The James Wood Buick GMC Denton Team

November 21, 2023

As always excellent customer service! Thank you and highly recommend James Wood and Jarrett Abel! More

by kimh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Abel
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Nov 22, 2023 -

James Wood AutoPark responded

Thank you so much for the wonderful review of your experience at James Wood Buick GMC Denton. Jarrett is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The James Wood Buick GMC Denton Team

November 21, 2023

Always a pleasure working with these guys! They took very good care of me and answered all of my questions. More

by ckirkpatrick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

November 21, 2023

Went completely out of thier way to take. care.of.our needs and make.sure we were taken care of More

by robertviper39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Nov 22, 2023 -

James Wood AutoPark responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

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