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James Wood AutoPark - Service Center

Denton, TX

4.7
2,562 Reviews

2,562 Reviews of James Wood AutoPark - Service Center

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November 24, 2023

Cost for repairs was more than I expected. Compared to Google reviews I paid about a thousand dollars to much. More

by DOUGSTEWART1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

James Wood AutoPark responded

Doug, thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The James Wood Buick GMC Denton Team

November 24, 2023

We have always been extremely happy with the service we receive when we take our vehicles in for maintenance at the James Wood service department. We are very confident that we receive honest advice and we More

by rick.holliman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
Nov 27, 2023 -

James Wood AutoPark responded

We appreciate your input, Rick. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

November 23, 2023

Edwin was fantastic as usual and took great care of us as always. The wait was relatively short too. More

by Dman96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

James Wood AutoPark responded

Thank you so much for the wonderful review of your experience at James Wood Chevrolet Denton. Edwin is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

November 23, 2023

The check in was very easy and the lady that assisted me was very professional and the repair work was completed in a reasonable time. More

by kenharris731
Recommend Dealer
Yes
Employees Worked With
Rachel I don’t remember her.
Nov 25, 2023 -

James Wood AutoPark responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At James Wood Chevrolet Denton, we value our customers and we look forward to seeing you down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

November 23, 2023

James Wood is reliable and professional. Their customer service is top tier! We’ve purchased 6 vehicles from them and will continue to More

by rosieswanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Capistany
Nov 27, 2023 -

James Wood AutoPark responded

Hi Rosie, and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The James Wood Buick GMC Denton Team

November 23, 2023

They are always so nice and accommodating when it comes to getting me in, done, and on the road! More

by bjworley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

James Wood AutoPark responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 23, 2023

Samantha was great. Will differently ask for her again we I need to come back for future service. More

by Chris Ulrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

James Wood AutoPark responded

Thanks for your outstanding review, Chris! I'm very happy to hear that Samantha was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

November 23, 2023

Simple service took a whole day, and was not the best use for my time or money! A simple service should have been a half-day max of 2-3 Hours. More

by ChiefCollins390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

November 22, 2023

Your agents were very good to me getting me to my home and returning me to the center More

by rcestwicksr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
Nov 27, 2023 -

James Wood AutoPark responded

We appreciate your kind words about our service team. Thank you for choosing James Wood Buick GMC Denton for your vehicle needs. Sincerely, The James Wood Buick GMC Denton Team

November 22, 2023

Cole was excellent from start to finish. He actually cared about getting us the right car at a price we could afford. The pricing was fair and transparent. Cole educated us on our options an More

by j_thornton85
Recommend Dealer
Yes
Employees Worked With
Cole Fellers
Nov 27, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The James Wood Buick GMC Denton Team

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