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James Wood AutoPark - Service Center

Denton, TX

4.7
2,562 Reviews

2,562 Reviews of James Wood AutoPark - Service Center

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December 08, 2023

Kevin is Always very helpful and awesome. I will keep coming back to them for any repairs our trucks need. More

by Jaciel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Haba
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Dec 09, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback, Jaciel. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Kevin was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The James Wood Buick GMC Denton Team

December 08, 2023

As usual they were courteous, prompt, honest, and did a good repair job. Thank so much for your good work! Thanks to Taylor fir coordinating everything so well. More

by ONEWAYDRIVINGSCHOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Dec 09, 2023 -

James Wood AutoPark responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The James Wood Buick GMC Denton Team

December 08, 2023

I was treated with respect and that job was well done -- and much cheaper than the estimate at Christian Brothers More

by GERALDBOERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

James Wood AutoPark responded

Gerald, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, The James Wood Buick GMC Denton Team

December 08, 2023

Courteous and reliable service. Priced competitively and the free wash is a nice touch. Also gave me a heads-up on other maintenance due soon with the price. Scheduling on line is More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

James Wood AutoPark responded

Mike, we are glad to hear you enjoyed your recent visit to our service department. At James Wood Buick GMC Denton we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The James Wood Buick GMC Denton Team

December 07, 2023

JAMES WOOD HAS BEEN MY "GO TO" DEALERSHIP FOR OVER 15 YEARS. I WOULD RECOMMEND THEM TO ANYONE WHO WANTS FAIR AND PROFESSIONAL SERVICE. More

by larrydmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Spivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Brooks
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Dec 08, 2023 -

James Wood AutoPark responded

Larry, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Please let us know if there is anything else we can do for you! Sincerely, The James Wood Buick GMC Denton Team

December 07, 2023

Worst experience in all 11 new purchases through the years. Not like the “old” James Wood”. Maybe he made the difference. More

by wpm_0896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Surles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 07, 2023

Great customer service as always. Gavin always helps out and makes sure it is done right More

by baseballblock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our Gavin's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

December 07, 2023

Great service you gave us Enjoy working with you always I love my little car More

by RGAGLIANO68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Dec 08, 2023 -

James Wood AutoPark responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The James Wood Buick GMC Denton Team

December 06, 2023

Everyone is nice and helpful. Appointment easy to make and keep. All was very good. More

by DSIGNONE
Recommend Dealer
Yes
Employees Worked With
Taylor in Cadillac
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Dec 07, 2023 -

James Wood AutoPark responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The James Wood Buick GMC Denton Team

December 06, 2023

Was very pleased with the fast response to my call to request an oil change and when I got there I was out and gone in about an hour! Thanks again More

by jimgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

James Wood AutoPark responded

Thank you for the positive review, Jim, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The James Wood Buick GMC Denton Team

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