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James Wood AutoPark - Service Center

Denton, TX

4.7
2,563 Reviews

2,563 Reviews of James Wood AutoPark - Service Center

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December 29, 2023

Great, friendly service. Samantha was great and kept us updated. Never any issues at this dealership. More

by SHAWN.JENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

James Wood AutoPark responded

Hi Shawn! Thank you for this great review! Samantha is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, The James Wood Buick GMC Denton Team

December 29, 2023

The service was awesome. I would personally like to thank Jeff Horn and Jared in the service department. Jeff went above and beyond to help my family. More

by DONTEVERLOOKBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

James Wood AutoPark responded

We appreciate your kind words about our service team. Thank you for choosing James Wood Buick GMC Denton for your vehicle needs. Sincerely, The James Wood Buick GMC Denton Team

December 28, 2023

I was sent a reminder for our GMC oil change and tire rotation. Set the appointment via the App for the next day. Dropped our car off, it was done within the hour as promised with a quick, quality and to More

by shonnajsimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

December 28, 2023

Great service… great communication on status of service… everyone in office very polite and welling to help…very fast service… Thanks… Taylor More

by jrandle120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams
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Dec 29, 2023 -

James Wood AutoPark responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

December 28, 2023

James Woods provides excellent Customer service and support. They always make me feel valued and supported More

by JASERREEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lewis
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Dec 29, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

December 28, 2023

Very good service experience! It was very easy to set the appointment, and Samantha was great to work with. More

by MWALKER14
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

James Wood AutoPark responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Samantha. Please let us know if we can ever help you in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

December 28, 2023

Very satisfied with the service and the quality and professionalism of everyone that works at James Woods. More

by kobi1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

James Wood AutoPark responded

Thank you for this amazing review! We really appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

December 28, 2023

SERVICE AT THE JAMES WOOD IN DENTON IS ALWAYS EXCELLENT. .. EDWIN CHAN IS MY SERVICE WRITER AND IS OUTSTANDING More

by Nlburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2023 -

James Wood AutoPark responded

Thanks for your outstanding review! I'm very happy to hear that Edwin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

December 28, 2023

EXCELLENT! ! Brandon & Edwin were very professional ! They met all the service needs for my truck & in did it all in a timely manner! Thank You Brandon & Edwin ! More

by narcisogarcia57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stolp, Tammy Brooks
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Dec 29, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Brandon and Edwin were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

December 27, 2023

Great customer service. Completed in short time. Service Center was excellent in communication and the waiting area was clean and comfortable. More

by CROSSCHECK35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The James Wood Buick GMC Denton Team

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