Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
James Wood AutoPark - Service Center
Denton, TX
2,563 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,563 Reviews of James Wood AutoPark - Service Center
Sort by
February 24, 2024
We were able to resolve our car issue in a timely manner. Thank you Mike! Thank you Mike! More
by GIRLABUE
Verified Customer
February 24, 2024
Always great customer service! I never have any issues when I bring my vehicle in. I never have any issues when I bring my vehicle in. More
by NORTMANJ
Employees Worked With
February 24, 2024
I highly recommend you work with Samantha from James Wood. Great customer service and always has a happy to help attitude. Wood. Great customer service and always has a happy to help attitude. More
by leanne3
Employees Worked With
February 24, 2024
Edwin Chan is always very helpful and communicates what was done to your vehicle. Thanks for the great service! was done to your vehicle. Thanks for the great service! More
by RGTOWNSEN
Employees Worked With
February 24, 2024
I appreciate the fast professional service of the advisors and all of the the techs. advisors and all of the the techs. More
by BMANFREDI55
Employees Worked With
February 23, 2024
Taylor is amazing! She is efficient, responsive and has a genuine care for customers. She is the reason I continue to come back to the dealership for maintenance! She is efficient, responsive and has a genuine care for customers. She is the reason I continue to come back to the dealership for maintenance! More
by danigirl82
Employees Worked With
Taylor, 10 stars
February 22, 2024
Poor quality control. Air filter service minder was on when we dropped it off for service. it was still on when we picked it and the air cleaner wasn't even checked becaus Air filter service minder was on when we dropped it off for service. it was still on when we picked it and the air cleaner wasn't even checked because it wasn't changed. Brought it in also for a suspension noise in the front end. Warranty work was performed but there is still a noise in the front end. on a separate matter I've been trying to get a quote on a 100,000 mile tune up for my other car (2016 ATS) and cant even get that. More
by vsanchez6
Employees Worked With
Taylor, Rachel
February 22, 2024
Jarrett was very professional and helpful during my last service visit. He provided lug bolts for my tires at no charge to me. My waiting time for the service of my vehicle as within the time fare, he quo service visit. He provided lug bolts for my tires at no charge to me. My waiting time for the service of my vehicle as within the time fare, he quoted. I have an appointment for Maintenace work that need to be done for safety and security on my vehicle. Thank you Jarrett for your care and concern. More
by mk_mcdonald
Employees Worked With
February 22, 2024
Quick and painless experience. Tim is super helpful every time I have had to take my truck in for service. Tim is super helpful every time I have had to take my truck in for service. More
by John Hamilton
Employees Worked With
February 22, 2024
3rd trip total of 8 workdays w/o car, & still not fixed, not happy, kent not happy, kent More
by kentchiro
Employees Worked With
