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James Wood AutoPark - Service Center

Denton, TX

4.7
2,572 Reviews

2,572 Reviews of James Wood AutoPark - Service Center

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March 11, 2024

Consistently good at great service and always professional. Would recommend yo family and friends alike More

by APRINCE911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

James Wood AutoPark responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, James Wood AutoPark Management | 940-591-9663

March 10, 2024

First class treatment. Each time I come in I’m Tiffany impressed by the TEAM’s professionalism save friendliness. 5-Tm stars each saved everyone. More

by jimcolbert7230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racheal
Mar 13, 2024 -

James Wood AutoPark responded

Thank you for putting your trust in James Wood AutoPark, Jim! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

March 09, 2024

Setting up the appointment was quick and easy. Staff was welcoming and helpful. Work was done in a timely manner. More

by marvanh3905
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

James Wood AutoPark responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

March 09, 2024

I love James Wood AutoPark, however this last appointment for my oil change, they didn't show record of. Even though I rescheduled it for 5 days after the original appointment. Then after paying & finishin More

by THAD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

James Wood AutoPark responded

Thank you for sharing your feedback with us. At James Wood AutoPark, we strive to provide complete satisfaction for every experience and are disappointed to hear that this visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

March 09, 2024

The service department was ready and waiting for me when I arrived. The service was completed as promised and on time. More

by tom.amis
Recommend Dealer
Yes
Employees Worked With
Franklin
Mar 12, 2024 -

James Wood AutoPark responded

Thank you, Tom. We know bringing your car in for service can be a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. Sincerely, James Wood AutoPark Management | 940-591-9663

March 09, 2024

Good Customer service and was told an accurate time of when my car would be completed. Good friendly service More

by EDDIE122455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

James Wood AutoPark responded

We cannot thank you enough for this glowing review of our service center, Eddie! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2024

They took care of my needs in a shorter time that I thought I would have to be there. Great job More

by dhargesheimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

James Wood AutoPark responded

We are so glad we could take care of all of your needs at James Wood Chevrolet Denton. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2024

I have been a big supporter of James Wood for over 40 years now, if it isn’t broke don’t fix it. Where else can you call and always get a kind voice to answer. Here is to 40 more years. More

by rkroberts127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Surles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

James Wood AutoPark responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2024

Samantha was professional and friendly. The service was performed in a timely manner. Good experience. More

by KJMDEBRUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2024

Strongly recommend Edwin Chan, very professional employee. Will definately return for repairs and any other repair service we may need for our vehicles. More

by SANCHEZ LINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

James Wood AutoPark responded

Linda, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing James Wood Chevrolet Denton for your vehicle needs. Sincerely, James Wood AutoPark Management | 940-591-9663

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