James Chrysler Dodge Jeep Ram Cedar Lake Listing

Recall work on Ram truck CS took little time and work completed quickly. I was in half hour earlier than my appointment. Truck taken in right away. Was told less than an hour CS took little time and work completed quickly. I was in half hour earlier than my appointment. Truck taken in right away. Was told less than an hour and they were right. More

Easy laid back buying experience Cam was extremely helpful and didn’t pressure us to make a decision. They let us do a weekend test drive with the wrangler that we ending up buying. Cam was extremely helpful and didn’t pressure us to make a decision. They let us do a weekend test drive with the wrangler that we ending up buying. More

Good Service Luke was good to deal with, and worked out a great deal for my car. Easiest car buying experience I've had. This dealership will he on my list to chec Luke was good to deal with, and worked out a great deal for my car. Easiest car buying experience I've had. This dealership will he on my list to check for my next car purchase. More

"Big John" Crawford was great to work with! I purchased a used car for my son as his first car. Everything seemed fine, until after we got it home, a significant engine problem developed, makin I purchased a used car for my son as his first car. Everything seemed fine, until after we got it home, a significant engine problem developed, making the car inoperable (79 miles after we picked it up). Long and short of it is that we had to have it towed to a repair shop, where significant repairs were required. It was clear that this problem did not just occur after we bought it, so I contacted "Big John" Crawford (apparently there are smaller Johns that work there), and explained my serious dissatisfaction to him. Even though we did not purchase the extended warranty that was offered, John knew that it was the right thing to do for the dealership to help us with this issue. He went to bat for me with management at the dealership, and got them to agree to what I consider to be a very satisfactory resolution to this problem. In all reality, a lot of salespeople would have said that once we drive off the lot, the problems are ours. I really appreciate the fact that "Big John" stepped up and took care of us after the sale in what could have become a very contentious situation, but did not, thanks to his intervention. I would highly recommend "Big John" at Bobb Auto Group as a knowledgeable, helpful, honest salesperson. More

Awesome experience! Went to Bobbs in Cedar Lake to get a trade in quote for a new Jeep grand Cherokee Limited. John Crawford helped me with everything since I was by mys Went to Bobbs in Cedar Lake to get a trade in quote for a new Jeep grand Cherokee Limited. John Crawford helped me with everything since I was by myself. Anyways he made everything go as smooth as butter and would recommend in seeing him as your sales rep!! That was my first time buying a vehicle alone and he made it so easy!! More

great service jennifer took great care of me and made sure I i had every thing I needed . I would recommend them to all my friends and family I will be back jennifer took great care of me and made sure I i had every thing I needed . I would recommend them to all my friends and family I will be back More

Quick and easy Dropped of my 2017 wrangler around 7 for a 10:30 appointment to address the malfunction indicator light and had it back before the appointment was eve Dropped of my 2017 wrangler around 7 for a 10:30 appointment to address the malfunction indicator light and had it back before the appointment was even scheduled. More

Oil Change I am not sure they used the correct oil One time it us $70.00 with the correct oil. This time it wa around $40.00 I am not sure they used the correct oil One time it us $70.00 with the correct oil. This time it wa around $40.00 More

Great place for oil changes First off, the dealership has a very easy to access quick service center. So far, I haven't seen any other FCA dealership with this. The oil changes a First off, the dealership has a very easy to access quick service center. So far, I haven't seen any other FCA dealership with this. The oil changes and tire rotations are done right there at the lane. No waiting for a porter to drive your car back and you can keep an eye on it the whole time. Second, great price for full synthetic oil changes for the 5.7 HEMI. 59 dollars plus tax. That's the best price I've seen without a coupon in this area. And finally, the "no nonsense" approach is refreshing. No one tried to upsell me and they even offered to clean out my aftermarket oil catch can. This is the first place to ever offer that. I will be going back for future oil changes. More

Oil change The speed, price and quality of the service was spectacular. The tech greeted me and was very respectful and helpful. Thank you for all of your help! The speed, price and quality of the service was spectacular. The tech greeted me and was very respectful and helpful. Thank you for all of your help! More