Back

James Chrysler Dodge Jeep Ram Cedar Lake Listing

Cedar Lake, IN

not yet
rated
768 Reviews

13007 Wicker Ave.

Cedar Lake, IN

46303

Directions

By Type

768 Reviews of James Chrysler Dodge Jeep Ram Cedar Lake Listing

August 28, 2019

Made buying a vehicle a real pleasure Bought a Jeep Grand Cherokee from Luke Milan it was a very professional and pleasant experience. This is my 3rd vehicle I bought from them. Everyone t More

by GH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Milan
August 13, 2019

Friendly service, great experience, willing to go extra mil! Big John greeted my daughter and I. He was very friendly and knowledgeable. Big John and the financial guy (Roger) made a deal that worked for us and More

by Rumples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Big John" Crawford, Tracy Cross, Roger Moffat, JENNIFER FLANAGAN
Aug 19, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

We're glad that you stopped into Bobb's, and had a great experience with Big John. Roger definitely works his hardest to find the best option for the customer as well, so we are glad that you found the perfect deal with him. Thank you again for leaving a great review of your experience here at Bobb Auto Group!

August 10, 2019

Great out of state purchase Working with Bobb and in particular Big John was a great experience. I’d never purchased a vehicle out of state before, but it was a great experience More

by Matj899
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Big John" Crawford
Aug 12, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your business! Happy to hear Big John was able to help you make an out of state sale go smoothly.

August 10, 2019

New Jeep Sahara I had bought a 2018 Jeep Sahara with a turbo engine from Laurie (who is no longer there) and wasn't happy with it. I came back in and Luke helped me b More

by Lucy L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Milan, Quincy Britton, Brian Davis
Aug 12, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Congratulations on your new Sahara & Thank you for your continued business!

August 01, 2019

Worlds longest oil change My only complaint is that it took forever. They should give you a heads up when you get there if it’s going to take that long. More

by Meablack
Recommend Dealer
No
Employees Worked With
Don’t remember names
Aug 02, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

We apologize for your wait time. Some days take longer than others for an oil change. Our average wait time is 40 minutes. If you have any further questions or concerns please call us at 219-374-7171. Thank you for your business!

August 01, 2019

New car survey Luke was great to deal with and was very helpful. The finance guy Roger Moffit was very slow at preparing the paperwork which caused us to be there 4. More

by Newcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Milan, Roger Moffat
Aug 02, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

On average, Purchasing a vehicle can take anywhere from 2-6 hours. Depending on bank approval, test driving vehicles, and how busy the finance department is at that time. We apologize for your wait time. If you would like to speak with the GM about your wait time please call 219-374-7171. Thank you for your business & we hope you are enjoying your new vehicle!

Aug 03, 2019 -

Newcarbuyer responded

I have bought over a dozen new cars in my lifetime. We were the only customers in the store and did not take a test drive. We had our financing already settled out and it was simply the 1 1/2 hours it took him to type it up! It was like we were trapped there.

July 26, 2019

Oil change They’re very friendly and informative . I didn’t have to wait too long for oil change. It was done within a half hour . Then was in formed what was do More

by Donnaj65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER FLANAGAN, Alex Foresta
Jul 26, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your review! We appreciate your business!

July 26, 2019

The Best place to buy a vehicle! Paul Jones & Big John Crawford. are both so wonderful to work with! i can't say enough about how friendly, helpful and knowledgeable they both are! More

by gary123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Big John" Crawford, Paul Jones
Jul 26, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for your review! We appreciate your business!

July 24, 2019

Efficient, Clean, Kid-Friendly Our Family had a great experience working with the team at Bobb Auto Group. Coming from out of state they we courteous to our requests and when we're More

by pwoudwyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Cross, Danon "Cam" Cameron
Jul 25, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you so much for your review. It was a pleasure being able to help you & your family from out of state! Make lots of great memories in your new vehicle!

July 18, 2019

Oil change and tire rotation My total time spent at the dealer was only 35-40 minutes. I looked over the new cars in the showroom got myself a cup of very good coffee and sat down More

by DOUGSPENCER5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Big John" Crawford, Rob Villa
Jul 19, 2019 -

James Chrysler Dodge Jeep Ram Cedar Lake Listing responded

Thank you for leaving a great review for us here at Bobb Auto Group. We are glad that our waiting room arrangements were comfortable and accommodating

...
5
...