James Chrysler Dodge Jeep Ram Cedar Lake Listing

Excellent Absolutely an awesome dealership! My husband and I have purchased a couple of cars here as well as sent friends and family, Paul and Luke are great Absolutely an awesome dealership! My husband and I have purchased a couple of cars here as well as sent friends and family, Paul and Luke are great people to do business with. Thank you for the great experience gentlemen keep up the good work! More

Great dealer to work with! There is a reason I have bought five vehicles at Bobb Auto Group. They treat you like family. From the sales department, to the service department, to There is a reason I have bought five vehicles at Bobb Auto Group. They treat you like family. From the sales department, to the service department, to the detail and the porter staff. Bobb Auto Group is a step above! I would like to thank Big John for all his help and thoroughness, Jim in finance, Bryan, Paul, and Quincy at the front desk. I highly recommend Bobb Auto Group! More

Wonderful customer service! We purchased our New Dodge Journey from Johnmario! He was very pleasant to work with and went above and beyond for us! We love our new Dodge Journey! We purchased our New Dodge Journey from Johnmario! He was very pleasant to work with and went above and beyond for us! We love our new Dodge Journey! Plenty of room for our kids! Love the 3rd row! More

car purchase Great experience much better than last time! Big John needs a raise! It was quick and painless. I did not feel Like I was being jerked around etc. wil Great experience much better than last time! Big John needs a raise! It was quick and painless. I did not feel Like I was being jerked around etc. will recommend! More

prompt,courteous I had to cancel the repair appointment because the problem corrupted itself and i apologized for the cancellation . the manager said there was no ne I had to cancel the repair appointment because the problem corrupted itself and i apologized for the cancellation . the manager said there was no need and would be glad to help in the future. I did get an oil change and new wipers which work well. More

Service was excellent The staff at Bobb were very nice. No issues with paperwork the truck was very clean when we took it for a test drive. They treated my son and I with f The staff at Bobb were very nice. No issues with paperwork the truck was very clean when we took it for a test drive. They treated my son and I with first class service. We have been looking for a truck for my son for awhile. Salesman Luke Milan was very courteous, offered coffee made us feel very welcome. We did not expect on even buying a truck. The way the dealership presents it self is important. At Bobb they do it very well. This is my second purchase from the. Now working on a third. Thank you More

Oil change Went to Bobb’s for an oil change.. in and out in 30 minutes. Excellent Service!!! Friendly people,great service. I recommend Bobbs I. Cedar Lake . Went to Bobb’s for an oil change.. in and out in 30 minutes. Excellent Service!!! Friendly people,great service. I recommend Bobbs I. Cedar Lake . More

Great Team Walked in last week and met Luke for the first time. We had to trade in a car and get a new one and to say he did everything for us to get the car we Walked in last week and met Luke for the first time. We had to trade in a car and get a new one and to say he did everything for us to get the car we wanted is an understatement! He went above and beyond to make the experience the best we have ever had. Luke and the BoBB team gained a customer for life!! More

2nd poor service/work experience. There won’t be a 3rd... Vehicle serviced for driver seat heating failure warranty replacement Vehicle was returned to me with obvious seat damage. Driver seat control trim Vehicle serviced for driver seat heating failure warranty replacement Vehicle was returned to me with obvious seat damage. Driver seat control trim not attached. Bottom seat cushion loose and not attached. Further inspection showed that driver seat cushion attachments were broken during disassembly to fix seat heating unit. Vehicle had to be brought back at a later date to have seat cushion replaced. I did not hear back from the service department about the part replacement in a timely manner. I had to call only to find that they had gotten the part and failed to notify me. Several months previous the vehicle was serviced for warranty work including a radio update. The car was returned to me without a functioning audio system or climate controls. I was told that something had gone wrong during the update and I would need a new radio unit. After not hearing from the service department after several weeks I took the car elsewhere for warranty repair. I thought I would give the service department a second chance. Unfortunately, once again I was disappointed with the poor level of service and workmanship. I doubt that I will give the service department a third chance to waste my time or damage my vehicle. More