Jake Sweeney Mazda West

Another good experience Both my Mazds's in for service oil changes and brake replacement on one. Scheduling was a breeze and work done in timely manner. Both Krystal and Jen Both my Mazds's in for service oil changes and brake replacement on one. Scheduling was a breeze and work done in timely manner. Both Krystal and Jen are great with any questions and concerns. They are friendly,cordial and personable and assets to the Service Department. More

Ease of Doing Business........ I have never had one issue from when I purchased the vehicle to my recent service with this dealership!!! My business is service, so I look for servi I have never had one issue from when I purchased the vehicle to my recent service with this dealership!!! My business is service, so I look for service and they have never disappointed me!! Well, I must charge that - I never can find the donuts when I am waiting for my vehicle to be serviced!!!! lol More

Very pleasant We traded my 2009 Lexus for a 2014 Azera. Steve Fliehman let us take it for a test drive and when we came back we negotiated a deal. He was very nice We traded my 2009 Lexus for a 2014 Azera. Steve Fliehman let us take it for a test drive and when we came back we negotiated a deal. He was very nice and we were pleased that we weren't pressured . Very pleasant experience! More

EXcellent service It is easy to set up a service appointment at a convenient time and to drive right in out of the weather. Krystal and the service tech are attentive It is easy to set up a service appointment at a convenient time and to drive right in out of the weather. Krystal and the service tech are attentive and friendly. I'm confident that they will handle any issues I have with my car. More

Clean, professional and friendly. The people at Jake Sweeney Mazda West are always friendly and helpful. I would highly recommend this dealership because of customer service, satisfac The people at Jake Sweeney Mazda West are always friendly and helpful. I would highly recommend this dealership because of customer service, satisfaction and a clean friendly environment. More

Personalized Service! Kimberly Henlein walked me through from beginning to end and finalized my new CX-5 lease!! With flexible test drive options, we put together a deal i Kimberly Henlein walked me through from beginning to end and finalized my new CX-5 lease!! With flexible test drive options, we put together a deal in a short time period. Looking forward to working with her as well as the sales and services teams in the future. More

Excellent Service They're back at it again. The service at this dealership is a perfect example of what an experience at a dealership should be like. Damion is an outst They're back at it again. The service at this dealership is a perfect example of what an experience at a dealership should be like. Damion is an outstanding Service Advisor, as is Krystal; the Service manager is extremely friendly and personable. I came in to get warranty work done on my vehicle; no sooner do I get there I find a loaner vehicle ready and waiting along with the paperwork already drawn up, all I had to do was sign and go. Experiences like these make me glad that I purchased a Mazda. More

Pleasant Steve was very easy to work with and responded promptly to questions asked. My overall experience was pleasant and I didn't feel pressured to make a Steve was very easy to work with and responded promptly to questions asked. My overall experience was pleasant and I didn't feel pressured to make a decision. More

Great stress free experience! My sales person Steve Beisel was extremely knowledgeable and helpful. He listened to my needs and provided me with several options. He made the purc My sales person Steve Beisel was extremely knowledgeable and helpful. He listened to my needs and provided me with several options. He made the purchase of my car a pleasureable experience as well as stress free. I love my new car!! More

Awesome service The Service Department is always available when I need them. They are always professional, timely, and keep a smile on their faces. I used to work at The Service Department is always available when I need them. They are always professional, timely, and keep a smile on their faces. I used to work at Northgate Ford with Steve Oelling and brought my business from there to Jake Sweeney because of the quality of work he does. More