Jake Sweeney Mazda West

Service on Mazda 6 First time visiting this Mazda service department with my Mazda 6. Everyone I encountered was extremely nice, professional, and appeared caring and g First time visiting this Mazda service department with my Mazda 6. Everyone I encountered was extremely nice, professional, and appeared caring and genuine in their customer service delivery. Jenn was very polite and courteous. I believe I'll return again. All customers truly want is to be dealt with in a professional, honest and sincere manner. They provided a prompt service and a comfortable, clean waiting room environment. "Thumbs Up" on this service delivery. More

I appreciate the effort the service department puts in to fi The people in the service department is friendly and work very hard to try and fix any issues you may have with your vehicle in a timely manner The people in the service department is friendly and work very hard to try and fix any issues you may have with your vehicle in a timely manner More

Just came in to get an oil change and had friendly service. I was told it would be an hour to an hour and a half wait. I was offered coffee while I waited. They actually were done with my car in about 45 minute I was told it would be an hour to an hour and a half wait. I was offered coffee while I waited. They actually were done with my car in about 45 minutes, which I was very happy with. More

Another satisfied customer Great experience as always when we bring our Mazda’s in for service. Will continue to purchase from them and have all work done by these professionals Great experience as always when we bring our Mazda’s in for service. Will continue to purchase from them and have all work done by these professionals. Great place to do business More

Excellent Dealership Young lady who greeted us was friendly, knowledgeable, and very professional. The service I received was - as always - excellent I was there to have Young lady who greeted us was friendly, knowledgeable, and very professional. The service I received was - as always - excellent I was there to have a recall on my passenger side airbag and wound up with a new key to my car and a new gas cap. I also purchased my car from this dealership 8 years ago and have had very few appointments with problems. Prices are reasonable, service is great, and I will purchase another car from this dealership. More

4 month maintenance Service was done promptly as we called in the morning and got an appointment that afternoon. Also everything was explained that was done and may need Service was done promptly as we called in the morning and got an appointment that afternoon. Also everything was explained that was done and may need to be done in the future. Only thing missing was that a car wash was not available. More

Service Very helpful and customer service oriented. They are able to work around my crazy schedule. They had my vehicle ready when promised. Will keep goin Very helpful and customer service oriented. They are able to work around my crazy schedule. They had my vehicle ready when promised. Will keep going back. More

flat tire I called your service dept at 5pm with a flat tire, Jen said come over we can make it work, Steve and Jacob worked on the tire which had to be replace I called your service dept at 5pm with a flat tire, Jen said come over we can make it work, Steve and Jacob worked on the tire which had to be replaced, Jen then checked to see if the tire had coverage which it did thanks goodness, Shelby took my payment. I was back on the road in less than an hour. I tell everyone about the great service you give and none pressure to purchase a vehicle. Satisfied Customer Genia More

Purchase & Service Great Service as Always! I have used this dealership since 2003 when I purchased 2003 Saturn Ion new there and 2016 Mazda there new also. Great Service as Always! I have used this dealership since 2003 when I purchased 2003 Saturn Ion new there and 2016 Mazda there new also. More

It was a rewarding and valueable experience. I was welcomed in when I first walked in and experienced a courteous and polite sales person who showed understanding and was helpful answering any qu I was welcomed in when I first walked in and experienced a courteous and polite sales person who showed understanding and was helpful answering any questions or concerns that I may have had. I appreciated the hospitality and politeness of the sales associate. More