Jaguar Sarasota

Do not purchase any item from finance department. They do not know the fine details of what they sell nor will they provide them prior to you purchasing. You can cancel however you will still be st They do not know the fine details of what they sell nor will they provide them prior to you purchasing. You can cancel however you will still be stuck with the finance charge over the course of whatever length of loan you choose. This is not refundable and is their scheme to make money on the backend. They sold us products that their own service dept had zero clue of. Scummy finance dept altogether. I reached out to the GM 3 times via email and phone. Do not buy from this xxxx dealership. Service dept was helpful and understanding. Shop at Dimmitt instead for a + 70k vehicle More

Ruzhdi can’t say enough about that man, professional, and upfront about everything made the process seamless upfront about everything made the process seamless More

Everyone was great to deal with, except finance. The negative experience with finance was resolved by the general manager who was great. The negative experience with finance was resolved by the general manager who was great. More

GREAT FACILITY GOOD SALES TEAM GOOD FOLLOW UP DON'YT WANT TO SAY ANY MORE A LITTLE SILLY TO HAVE TO DO THIS WANT TO SAY ANY MORE A LITTLE SILLY TO HAVE TO DO THIS More

Michelle Lane and her team members were very welcoming, customer oriented, professional and knowledgeable throughout the entire process. customer oriented, professional and knowledgeable throughout the entire process. More

The service Jeremey Mast provided to was very smooth and professional. I would certainly use his services again. professional. I would certainly use his services again. More

Frank Justin is very sneaky. The sales manager Ernie tried to add on $2500 in charges. Part of these charges were for some kind of "coating" they allegedly put in the car, which The sales manager Ernie tried to add on $2500 in charges. Part of these charges were for some kind of "coating" they allegedly put in the car, which I refused to pay. By the time I got on the interstate I was given a warning not to drive the vehicle becauses the oil was overfilled. In addition there were 2 recalls on the vehicle, one being a major overhaul or replacement of the master cylinder. Frank also offered me an interest rate higher than Achieva Credit Union was willing to offer me. This after I directly asked them if I financed for a shorter period would the interest rate be lower and Frank said no, when Achieva later confirmed there was a lower rate offered. When I told Frank I wanted to just pay case he told me the financing had already gone through. It was so unbelievable I had to call Achieva and ask them to stop the financing process as I just paid cash for the vehicle. Achieva confirmed no one had processed anything as they had been out of office for the New Year several days. (Another contradiction from Frank the finance guy.) The vehicle had too much oil in it, so it was not safe to drive home. Frank then asks why I am asking to speak to the GM! The GM was terrific and straightened everything out. My local Lakeland BMW dealer took care of the recalls, gave me a loaner, and picked up and delivered the vehicle. More

Amazing service from Michelle very attentive. Kept me appraised at all times Thank you Michelle Kept me appraised at all times Thank you Michelle More

Outstanding experience! I truly enjoyed working with Adrian. He completely understood my need and provided a perfect option at a reasonable price. Kudos to the whole staff. I truly enjoyed working with Adrian. He completely understood my need and provided a perfect option at a reasonable price. Kudos to the whole staff. More

Great experience from beginning to end. Clear honest conversations, quick decision making and great follow up. Will definitely do business with again. Clear honest conversations, quick decision making and great follow up. Will definitely do business with again. More