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Jaguar Land Rover Parsippany

Parsippany, NJ

4.2
491 Reviews

220 U.S. West

Parsippany, NJ

07054

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491 Reviews of Jaguar Land Rover Parsippany

March 05, 2022

they did not honor my warranty for dealer certified used car for an item i was told should be covered under warranty More

by unhappy4u2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob
February 25, 2022

When I called this dealership the service associate was very efficient and professional. Scheduled me for a loaner which was very helpful since the problem with my vehicle took longer than I thought it wou More

by dmbconti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Feb 28, 2022 -

Jaguar Land Rover Parsippany responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

February 17, 2022

The staff is very professional. I had my car serviced today. Their communication and follow up were very good. They called me before I had to call them for an update. I highly reco More

by jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike barbone
Feb 21, 2022 -

Jaguar Land Rover Parsippany responded

Thanks for the positive feedback on your service visit, Jill, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

January 26, 2022

Gene is your guy at LR Parsippany, courteous, kind, and most of all a great person. More

by Pirchryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Robinson
Jan 27, 2022 -

Jaguar Land Rover Parsippany responded

Thanks for recommending Gene, we think he's pretty great as well. Hope you'll visit us again soon!

January 21, 2022

Had a great experience, would highly recommend them. Thanks for getting me into a new sport More

by gerann.66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scher
Jan 21, 2022 -

Jaguar Land Rover Parsippany responded

Thank you for the 5-star recommendation!

January 19, 2022

Switch and bait scheme, dealership not to be trusted. Lied about rendering a full inspection and finding one fault quoting it $2k only to return with $12k worth of other issues discovered. What happened More

by Zeolite
Recommend Dealer
No
Employees Worked With
Anthony
Jan 21, 2022 -

Jaguar Land Rover Parsippany responded

Hi Al. I am concerned by your feedback and would appreciate the chance to learn more about your experience here at Land Rover Parsippany. If you are interested, please contact me at your earliest convenience at wgonyea@paulmiller.com. Thank you. – Bill Gonyea / General Manager / Land Rover Parsippany

December 02, 2021

Great service center and great sales! Was there to do safety inspection and purchase my car out of lease. More

by jdugre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Saghyan
Dec 03, 2021 -

Jaguar Land Rover Parsippany responded

Thank you for the wonderful rating and review!

November 25, 2021

Great experience…Jeff was fantastic to deal with. Quick buying experience. Exceeded all expectations and walked away with exactly what I was looking for. More

by stacks17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Scher
Nov 29, 2021 -

Jaguar Land Rover Parsippany responded

We appreciate you taking the time to leave such a positive review. Congrats on finding exactly what you were looking for!

November 22, 2021

courteous and knowledgeable staff. Promptly scheduled service and kept me informed throughout. Out of all the local dealers, this one was by far the best. More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill and team in service were great
Nov 22, 2021 -

JD responded

thank you for great service.

November 19, 2021

The customer service was outstanding, Jim and his team were fast and got me out of there within 30 minutes. Love my new Defender!!!!!! More

by Chasin911s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pappas
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