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Jaguar Land Rover Parsippany

Parsippany, NJ

4.2
485 Reviews

220 U.S. West

Parsippany, NJ

07054

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485 Reviews of Jaguar Land Rover Parsippany

October 12, 2021

Excellent in responding and troubleshooting Would Excellent in responding and troubleshooting Would definitely recommend to others for service needs and/or sakes More

by dt
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 12, 2021 -

Jaguar Land Rover Parsippany responded

We can’t thank you enough for writing this great review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

October 11, 2021

Mike is always super responsive and communicative about my service needs and repairs. He always tries to work with me to find the most cost effective solution for my vehicle. I would highly recommend! More

by Tvats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Barbone
Oct 12, 2021 -

Jaguar Land Rover Parsippany responded

Thank you for the 5-star recommendation of our services and Mike! Hope to see you again, take care!

October 08, 2021

Alex treated me like I was the best client in the place he was excellent More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 08, 2021 -

Jaguar Land Rover Parsippany responded

Hi Rich, we are so pleased to hear you had a fantastic time working with Alex!

September 21, 2021

Bob was great! My brakes wereFixed and no more Bob was great! My brakes were Fixed and no more squeaking. Lol Fast and accurate service. More

by danielle.sekula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Sep 22, 2021 -

Jaguar Land Rover Parsippany responded

Thanks for the positive feedback on your service visit, Danielle, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

September 14, 2021

This was an outstanding experience. The staff was welcoming and the salesperson (Matt Orlando) was amazing. He took extra steps to make my purchase experience a better one. He clearly defined the con More

by doumbiaayouba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orlando
Sep 14, 2021 -

Jaguar Land Rover Parsippany responded

We can’t thank you enough for writing this awesome review for Matt and our dealership! It was a pleasure to help you, and we look forward to doing so again. Congrats!

September 03, 2021

Service advisors are always eager to assist on scheduling a appointment at your convenience as soon as possible. We have always been extremely satisfied with all service More

by ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Sgourdas
Sep 03, 2021 -

Jaguar Land Rover Parsippany responded

Hi Ann, thanks for taking the time to write us this review. Our team here at Jaguar Parsippany is always ready to be of assistance, and we're thrilled that you're satisfied with your service!

August 30, 2021

Outstanding customer experience delivered by a first class team of dedicated professionals and enthusiasts. Ask for Jim Pappas, best in class and all round gentleman. More

by Andrew D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pappas
Aug 31, 2021 -

Jaguar Land Rover Parsippany responded

We are very happy to have provided you with such a positive experience, Andrew! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2021

Nice to have service done at Paul Miller, they do great work. But I do believe the price was much higher than my local mechanic More

by Klutch.cargo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 30, 2021 -

Jaguar Land Rover Parsippany responded

We appreciate the feedback and excellent star rating. Thanks for taking a moment to share your experience!

July 22, 2021

My husband and I were looking for a car for our two teen boys. We went to this dealership and another car dealer across the street. Our salesperson Rose was absolutely fabulous to work with. She made the pr More

by Bacarvajal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Duarte
Jul 22, 2021 -

Jaguar Land Rover Parsippany responded

Thanks for the wonderful feedback on working with Rose, we love to hear it! Hope we can be of assistance to you again!

July 22, 2021

Terrible customer service not to mention the lack of knowledge on the salesperson as well. Maybe if I bought a 150k car I would be treated differently. Please find another dealer. More

by trevdylan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray
Jul 26, 2021 -

Jaguar Land Rover Parsippany responded

Hello, we are sorry to hear that you had a negative experience with a member of our team. If you are interested, we would like to speak with you. Please reach out to me at wgonyea@paulmiller.com when you have a chance to discuss. Thank you. – Bill Gonyea / General Manager / Land Rover Parsippany

Jul 26, 2021 -

trevdylan responded

I would definitely like to discuss my experience and issues along with the LACK of communication. Please contact me ASAP.

Aug 10, 2021 -

trevdylan responded

Just an update as of 08/10/21 There’s still NO response from the dealer just to show you want I said is to be true. NJ Lemon Law and BBB was contacted.

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