Jaguar Land Rover Parsippany
Parsippany, NJ
Filter Reviews by Keyword
By Type
485 Reviews of Jaguar Land Rover Parsippany
Anthony in Service got me in and out. He was transparent. Anthony did not sell me on the service, he educated me on what I needed and guided me through the process. He was transparent. Anthony did not sell me on the service, he educated me on what I needed and guided me through the process. More
When I called this dealership the service associate was very efficient and professional. Scheduled me for a loaner which was very helpful since the problem with my vehicle took longer than I thought it wou very efficient and professional. Scheduled me for a loaner which was very helpful since the problem with my vehicle took longer than I thought it would. My service writer Bob kept me informed and couldn’t be any nicer! I work for a car dealership so I know how important customer service is. Great job, keep up the good work! I would also like you to acknowledge the service girl who answered my call I just don’t have her name. Thank you. More
The staff is very professional. I had my car serviced today. Their communication and follow up were very good. They called me before I had to call them for an update. I highly reco I had my car serviced today. Their communication and follow up were very good. They called me before I had to call them for an update. I highly recommend this dealership. More
Switch and bait scheme, dealership not to be trusted. Lied about rendering a full inspection and finding one fault quoting it $2k only to return with $12k worth of other issues discovered. What happened Lied about rendering a full inspection and finding one fault quoting it $2k only to return with $12k worth of other issues discovered. What happened to full inspection discoveries? They tried to take advantage of me and they will do it to others. Make sure you know exactly what is wrong with your vehicle before bringing to this place. I absolutely lost complete faith in their honesty and customer care. They will gauge as much as they can get away with. Stay away from jaguar land rover in Parsippany, they're crooks More