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Jaguar Land Rover Parsippany

Parsippany, NJ

4.3
489 Reviews

220 U.S. West

Parsippany, NJ

07054

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489 Reviews of Jaguar Land Rover Parsippany

July 01, 2022

I had an emergency auto issue. I pulled in with no appointment and they were clearly busy. Nonetheless I was greeted warmly and had my car looked at immediately. Problem fixed whi More

by Magberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 01, 2022 -

Jaguar Land Rover Parsippany responded

Thanks for the five star review! five-star! We're happy to hear that your experience here at Land Rover Parsippany was such a positive one and we hope to see you back for all of your future auto needs!

June 23, 2022

Service managers are awesome. Anthony made sure to guide me all the way. Cashier is very rude More

by nwankwoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, cashier
Jun 23, 2022 -

Jaguar Land Rover Parsippany responded

Thank you for the review and feedback - we will make sure it gets addressed with the appropriate members of our staff. Please don't hesitate to reach out directly if you have any additional questions or concerns. Thanks again, Bill Gonyea - General Manager - +1 (973) 575-8055

June 21, 2022

Usually I have no problem to schedule service appointment,always friendly and knowledgeable stuff,nice atmosphere More

by vlifshyts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 22, 2022 -

Jaguar Land Rover Parsippany responded

We are so grateful for this positive review. Enjoy the rest of your day! - Land Rover Parsippany

June 21, 2022

My service rep Michael Barbone is wonderful! He goes above and beyond. This is my third Land River from Paul Miller. More

by gmreitano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Barbone
Jun 22, 2022 -

Jaguar Land Rover Parsippany responded

Thank you for the five stars! We're glad to hear that Michael could assist you and we hope to see you back at Land Rover Parsippany for all of your future auto needs.

June 20, 2022

#don’t buy cars from paulmiller Land Rover they sell DEFECTIVE cars .This is in regards to an issue with my infotainment system for my 2021 velar(less than 11k miles). My screen is going blank by itself More

by Gk
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike
Jun 22, 2022 -

Jaguar Land Rover Parsippany responded

Hello - we've received your review across numerous sites and would like the opportunity to discuss this situation with you in greater detail. Would you please contact me directly at your earliest convenience? Thank you, Bill Gonyea - General Manager - +1 (973) 575-8055

June 08, 2022

I get the best service on my car. Bob is professional and always a pleasure to work with. More

by Wen311
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob for service and Jim Papas for sales.
Jun 08, 2022 -

Jaguar Land Rover Parsippany responded

Thank you for the five stars! We're glad to know that Bob could help you out and we hope to see you here at Land Rover Parsippany for all of your future auto needs.

May 20, 2022

Great support and willingness to do whatever it takes to provide superior customer service. Bob Decker and the rest of the service department are the best. More

by caiman_bayside0f
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Decker
May 23, 2022 -

Jaguar Land Rover Parsippany responded

Thank you! We're happy Bob could help you have a positive service visit! - Land Rover Parsippany

May 19, 2022

Receiving is a warm welcoming, and communication was full of respec, service was excellent and wonderful. More

by abueideh2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
May 19, 2022 -

Jaguar Land Rover Parsippany responded

Thank you for taking the time to share this excellent feedback! We appreciate you trusting the Land Rover Parsippany team with your business and look forward to serving you again in the future. Take care!

April 29, 2022

Good service, professional staff, reasonable rates, clean facility, comfortable waiting area, thoughtful amenities, convenient location. More

by Mdblitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Barbone
May 02, 2022 -

Jaguar Land Rover Parsippany responded

Thank you for the wonderful feedback! We're grateful for your business and look forward to seeing you next time! - The Land Rover Parsippany Team

April 19, 2022

Staff were very helpful. Very kind and friendly. Most of all your welcome as if they knew you for years. More

by Nrm.medina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 19, 2022 -

Jaguar Land Rover Parsippany responded

Thank you for sharing your kind words! We look forward to seeing you next time at Land Rover Parsippany!

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