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Jaguar Land Rover Parsippany

Parsippany, NJ

4.3
489 Reviews

220 U.S. West

Parsippany, NJ

07054

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489 Reviews of Jaguar Land Rover Parsippany

September 17, 2022

Barbara Ravettine was our sales person. She was knowledgable and great to work with. Would recommend her to friends and family who are looking to purchase a car.. More

by jv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Ravettine
Sep 21, 2022 -

Jaguar Land Rover Parsippany responded

Thanks for the five stars! We're glad to hear that Barbara could assist you during your visit with us here at Land Rover Parsippany. We hope to see you back!

September 03, 2022

Everyone was extremely friendly and I had the car back earlier than expected. Great service!! More

by 5family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 06, 2022 -

Jaguar Land Rover Parsippany responded

We're so glad to hear that the team has made your experience easier! Thank you for rating Land Rover Parsippany five stars!

August 30, 2022

Bill Gonyea and his team are exceptional. True professionals that keep us coming back again. More

by doidge90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gonyea
Aug 31, 2022 -

Jaguar Land Rover Parsippany responded

Thank you so much for leaving Bill and the team this awesome review! We look forward to continuing to provide quality care in the future! - Land Rover Parsippany

August 25, 2022

Bob in service was great as always. Got me on early and was less expensive than he estimated More

by Matty1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in Service
Aug 25, 2022 -

Jaguar Land Rover Parsippany responded

Thank you for reviewing your recent visit here at Land Rover Parsippany! Bob & the team look forward to serving you again in the future!

August 21, 2022

Service department is terrible. Had my car for 13 days with little communication on status they Shouldn’t make appointments if they are so backed up. At least inform you ahead of ti More

by Tracie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Aug 22, 2022 -

Jaguar Land Rover Parsippany responded

Hi Tracie, thank you for taking the time to share your review. We apologize for the extended wait time for your vehicle and would like the opportunity to discuss this situation with you further. Thanks, Bill Gonyea - General Manager - +1 (973) 575-8055

August 11, 2022

Bob Decker is the most professional service manager. He is very diligent in finding the problem in my car and finding the most economical way to correct using his expertise. When we weren’t sure what ca More

by Kathidantzler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Decker
Aug 11, 2022 -

Kathidantzler responded

Please send above review.

Aug 12, 2022 -

Jaguar Land Rover Parsippany responded

Thank you for taking the time to share this fantastic review! We're happy to hear Bob always takes such wonderful care of you and we'll be sure to share these kind comments with him. Thanks for trusting Land Rover Parsippany with your business. We look forward to serving you next time!

August 02, 2022

My experiences here are always outstanding. I’ve worked with Mike both times that I’ve gone in for service and he is always so professional and attentive. The entire staff does an awesome job o More

by becca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike b.
Aug 03, 2022 -

Jaguar Land Rover Parsippany responded

Thank you for the kind feedback, Becca! We're so glad Mike & the team continue to earn your support and we look forward to seeing you next time here at Land Rover Parsippany!

July 19, 2022

Scheduled a service appointment with a loaner for service 2.5 weeks in advance of the date (first available for a loaner). Arrive at service and the greeter says, oh, you have a loaner, you will need your in More

by LandRoverOwner2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bob, Jessica
Jul 20, 2022 -

Jaguar Land Rover Parsippany responded

Hello - on behalf of our team, we want to sincerely apologize for the miscommunication and treatment you received during your recent appointment. We hope you are satisfied following your service visit and welcome you to reach out if you have any further feedback. Thanks, Bill Gonyea - General Manager - +1 (973) 575-8055

July 18, 2022

Outstanding and reliable service. Kept informed by my service advisor about when my vehicle would be ready. More

by Joancentanni24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Barbone
Jul 19, 2022 -

Jaguar Land Rover Parsippany responded

Thank you for the positive feedback! It's a pleasure to know you had such a great experience at our dealership.

July 14, 2022

Excellent service, updates and follow-up on a 2016 LR4. Michael was thorough, kept me up to date and delivered the vehicle serviced back on time. More

by alim10004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Barbone
Jul 15, 2022 -

Jaguar Land Rover Parsippany responded

Thanks for the five stars! We're honored to hear how Michael could assist you during your visit with us and we hope to see you back at Land Rover Parsippany for all of your future automotive needs!

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