Jaguar Land Rover Parsippany

I'm Dissapointed in the service I've rec'd. The work was incomplete/ half done job . I had to return to this facility on more than one occassion for the same issue. i was given erroneous The work was incomplete/ half done job . I had to return to this facility on more than one occassion for the same issue. i was given erroneous information by the service department agent. GM didn't respond to my inquiry, as I tried to contact him on more than one occassion. I left numerous messages etc. I'm very concern about the service I have been provided and I thought this was a great dealership with a professional service department, which I thought I was getting when I made this purchase. More

Once again the service department did an excellent job, very thorough and completed the the same day . very thorough and completed the the same day . More

Land Rover Parsippany did a great job on a difficult problem and my service tech, Mike Barbone could not have been more professional or more helpful. problem and my service tech, Mike Barbone could not have been more professional or more helpful. More

This dealership advertises low pricing then add thousands of dollars of invented, dealer add on "fees" to the price. Fees that no other dealers chg. Typical bait and switch. of dollars of invented, dealer add on "fees" to the price. Fees that no other dealers chg. Typical bait and switch. More

Jim Pappas was great to deal with. No pressure sale, knowledgeable about the vehicles - overall great experience. No pressure sale, knowledgeable about the vehicles - overall great experience. More

I did my oil change for the first time at this dealership and i’d never come back . The staff were rude and unprofessional and I don’t appreciate it. I asked them to check the coolant level on the car and and i’d never come back . The staff were rude and unprofessional and I don’t appreciate it. I asked them to check the coolant level on the car and they didn’t. This morning I turned my car on and it was shaking. More

Outstanding team with great experience. I go to Land Rover Parsippany for all my vehicles. I go to Land Rover Parsippany for all my vehicles. More

Just purchased a 2023 Land Rover Defender from Land Rover at Parsippany. Had an excellent experience dealing with Gene Robinson on the sales team. Gene was nothing but professional, communicative, and very n at Parsippany. Had an excellent experience dealing with Gene Robinson on the sales team. Gene was nothing but professional, communicative, and very nice. Every detail and question was taken care of by Gene. Gene even went the extra mile to write a personalized note wishing me good luck with the new car. The day of delivery went smoothly with no hiccups. From dealing with Jake in finance to Chad the specialist helping set up the new vehicle, the experience was top notch. Would certainly return for future cars! Thanks Gene and the entire Land Rover Parsippany team! More

Bob was fantastic. Service received and communication throughout was excellent. I’ll gladly switch from other dealers going forward to Parsippany. Service received and communication throughout was excellent. I’ll gladly switch from other dealers going forward to Parsippany. More

I went up there of week ago to ask them to put my tank back at a half of tank of diesel because it was cold outside and I didn’t want to mess up my diesel pump, that’s where my tank was at when I bring it back at a half of tank of diesel because it was cold outside and I didn’t want to mess up my diesel pump, that’s where my tank was at when I bring it in back in October. And Mike was rude and obnoxious with me and told me to wait until next week to speak to Anthony because he wasn’t in. The diesel tank meter was on 35% when I went up there which was last Saturday. when I checked it yesterday it was at 45% and my car didn’t move. I have 2 tracker device’s on my car so my phone alerts me when it moves and I have the Jaguar remote tracker on it, my car didn’t move. I would like to know what did they put in my diesel tank? Sincerely, Mr. Raj More