Jaguar Land Rover Parsippany

Jim Pappas was great to deal with. No pressure sale, knowledgeable about the vehicles - overall great experience. No pressure sale, knowledgeable about the vehicles - overall great experience. More

I did my oil change for the first time at this dealership and i’d never come back . The staff were rude and unprofessional and I don’t appreciate it. I asked them to check the coolant level on the car and and i’d never come back . The staff were rude and unprofessional and I don’t appreciate it. I asked them to check the coolant level on the car and they didn’t. This morning I turned my car on and it was shaking. More

Outstanding team with great experience. I go to Land Rover Parsippany for all my vehicles. I go to Land Rover Parsippany for all my vehicles. More

Just purchased a 2023 Land Rover Defender from Land Rover at Parsippany. Had an excellent experience dealing with Gene Robinson on the sales team. Gene was nothing but professional, communicative, and very n at Parsippany. Had an excellent experience dealing with Gene Robinson on the sales team. Gene was nothing but professional, communicative, and very nice. Every detail and question was taken care of by Gene. Gene even went the extra mile to write a personalized note wishing me good luck with the new car. The day of delivery went smoothly with no hiccups. From dealing with Jake in finance to Chad the specialist helping set up the new vehicle, the experience was top notch. Would certainly return for future cars! Thanks Gene and the entire Land Rover Parsippany team! More

Bob was fantastic. Service received and communication throughout was excellent. I’ll gladly switch from other dealers going forward to Parsippany. Service received and communication throughout was excellent. I’ll gladly switch from other dealers going forward to Parsippany. More

This is the worst experience ever, my car been at the dealership for two months, and still there. I understand the parts didn’t come in yet, take care my vehicle like it’s a company vehicle. I really thi dealership for two months, and still there. I understand the parts didn’t come in yet, take care my vehicle like it’s a company vehicle. I really think Mike should take a class on how to communicate with customers. FYI, customers pay they salary. No customers, they’ll be out of business. I only had this car for 10 months and spent over $6000 at this dealership on repairs and this is my second time there. Sincerely, Mr. Raj More

I went up there of week ago to ask them to put my tank back at a half of tank of diesel because it was cold outside and I didn’t want to mess up my diesel pump, that’s where my tank was at when I bring it back at a half of tank of diesel because it was cold outside and I didn’t want to mess up my diesel pump, that’s where my tank was at when I bring it in back in October. And Mike was rude and obnoxious with me and told me to wait until next week to speak to Anthony because he wasn’t in. The diesel tank meter was on 35% when I went up there which was last Saturday. when I checked it yesterday it was at 45% and my car didn’t move. I have 2 tracker device’s on my car so my phone alerts me when it moves and I have the Jaguar remote tracker on it, my car didn’t move. I would like to know what did they put in my diesel tank? Sincerely, Mr. Raj More

I would never purchase a vehicle from this dealership. I’m just thinking what if I only had that 1 car and that was my means of transportation. My car been in the dealership since October and caught two s I’m just thinking what if I only had that 1 car and that was my means of transportation. My car been in the dealership since October and caught two slow leaks while at the dealership. I have the app on my phone and my first slow leak happened when somebody had test drove it from the dealership.I seen it on the app and they let my car sit for 2 weeks on a flat tire. I kept calling up they leaving messages about my tire. Anthony that's in charge of my car handling the paperwork called me back after my car was sitting on a flat tire for two weeks and let me know, He had change the tire and he did, I seen it on the app. Now, I'm just finding out on Christmas that my car has another slow leak. I am patiently waiting for my parts to come in for my car so they can fix it. I already paid the bill ahead of time for the job to get done. More

Focused on the relationship and needs of the customer first. Clear, consistent messaging with competitive pricing. first. Clear, consistent messaging with competitive pricing. More

Wonderful experience with Barbara 5 stars + We are planning to get another Rangr Rover soon. Loved it. planning to get another Rangr Rover soon. Loved it. More