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Jaguar Land Rover Parsippany

Parsippany, NJ

4.2
485 Reviews

220 U.S. West

Parsippany, NJ

07054

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485 Reviews of Jaguar Land Rover Parsippany

April 08, 2019

Outstanding service on my Range Rover Paul Miller Land Rover in Parsippany RT 46 East has great customer service and always outstanding staff in all areas of Delership. The service departm More

by Angela5253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Barbone, Juan and other sales staff
Apr 09, 2019 -

Jaguar Land Rover Parsippany responded

Thanks for taking the time to share about your experience and the 5 star rating, Angela!

April 06, 2019

Excellent Experience Randy made the lease experience very seamless. He was very thorough with me and answering all of my questions patiently. I loved that he did not try t More

by ss9149
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Grote
Apr 08, 2019 -

Jaguar Land Rover Parsippany responded

We appreciate the 5 star rating and positive feedback!!

April 01, 2019

Phenomenal Old School Service Genuine care for the customer and a simple and honest approach to sales made this dealership an easy choice for me. Thanks you for the wonderful j More

by Shaun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 02, 2019 -

Jaguar Land Rover Parsippany responded

Thank you for the 5 stars and awesome review, Shaun!

March 31, 2019

Only place to go for your Jaguar. I have driven a Jaguar since 2003. I visited another dealer (closer to my N.Y. residence) but this is the place to go. Other dealers seemed to know More

by Linda from N.Y.C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Treish was great and so was Anna (every time I spoke with her on the phone and in person.
Apr 01, 2019 -

Jaguar Land Rover Parsippany responded

Thanks for taking the time to share about your experience and the 5 star rating, Linda!

March 26, 2019

Paul Miller NJ Friendly, Knowledgeable, Patient and knows the cars in and out. Third SUV in 9 years and great experience every time. Will be back again and refer fri More

by Marco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 27, 2019 -

Jaguar Land Rover Parsippany responded

Thanks for taking the time to give us a 5 star rating and positive review, Marco!

March 19, 2019

always pleased, repeat customer I've been bringing my 2008 Range Rover here for over 3 years and have always received great service with Bob Decker. I've been to two other Land Rover More

by blancitothegent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Decker
Mar 20, 2019 -

Jaguar Land Rover Parsippany responded

We appreciate your loyalty! Thanks for taking the time to share about your experience and the 5 star rating! We're so happy your experiences at our dealership have been great ones and we look forward to doing business with you again in the future!

March 18, 2019

Effortless! I came in on Saturday and met with Dennis DeVir, Today I’m leaving the dealership with my 2018 discovery sport. This whole process went so smoothly I More

by mariomennella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Devir
Mar 19, 2019 -

Jaguar Land Rover Parsippany responded

We are so happy to hear your experience at our dealership was a great one! We hope you are loving your 2018 Discovery Sport. Thanks for the 5 star rating and positive review!

March 16, 2019

Great service! Thanks to Glen and the crew I got a nice car less than 4 hours. He took care of everything. He provided me a really professional service. More

by Nacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen
Mar 18, 2019 -

Jaguar Land Rover Parsippany responded

Thank you for the 5 stars and great review, Nacho!

March 15, 2019

Horrible sales staff My F-Type R cabrio lease was ending, and I was interested in getting a new one. It took 2 weeks to even get a reply from the dealer to my emails, and More

by HowardMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrick Alleyne, Michael Morgan
Mar 19, 2019 -

Jaguar Land Rover Parsippany responded

Hi Howard– I regret you did not enjoy your recent experience at our dealership and apologize for any inconvenience this may have caused you. I’d like to hear more about this situation and see how we can come to a resolution. Please reach out to me dpepe@paulmiller.com when you have a moment of availability. Thank you. - Dan Pepe / General Manager / Jaguar Morris County

March 13, 2019

Car was damaged Brought car for service which was fine car came back with a scrap on the side Now I have to go back out and leave the car again only problem is I l More

by G reggo damaged car owner
Recommend Dealer
Yes
Employees Worked With
John desantis he was great
Mar 20, 2019 -

Jaguar Land Rover Parsippany responded

Hi– Thank you for taking the time to provide your feedback. I regret you did not enjoy your recent experience with our service department and apologize for any inconvenience this may have caused you. I’d like to hear more about this situation and see how we can come to a resolution. Please reach out to me dpepe@paulmiller.com when you have a moment of availability. Thank you. - Dan Pepe / General Manager / Jaguar Morris County

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