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Jaguar Land Rover Parsippany

Parsippany, NJ

4.3
489 Reviews

220 U.S. West

Parsippany, NJ

07054

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489 Reviews of Jaguar Land Rover Parsippany

January 19, 2021

Very happy with experience Matt Orlando made the process easy I was to get the sale done very quickly especially since I was 6hrs away. 1 minor issue but dealer and Matt got it taken care of with no hassle. More

by mkmbirds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Orlando
Jan 20, 2021 -

Jaguar Land Rover Parsippany responded

Thank you for taking the time to share about your experience and for the 5-star rating!

January 09, 2021

Not a 100% happy but the job was done great I was expecting a nice discount on the first visit to this dealer but doesn’t happen More

by John.oliveros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Jan 11, 2021 -

Jaguar Land Rover Parsippany responded

Hello, we are very concerned to hear this feedback and would appreciate the opportunity to talk more about this with you. Please contact me at your earliest convenience at wgonyea@paulmiller.com Thank you. - Bill Gonyea / General Manager / Land Rover Parsippany

January 07, 2021

Great service team! Great dealership. Advisors were accommodating and help explain the whole process. Service loaner was available and ready. Was very satisfied with the whole experience. Thank you. More

by Austin Ocello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Barbone
Jan 08, 2021 -

Jaguar Land Rover Parsippany responded

We appreciate the 5-star rating and positive feedback, Austin!

December 29, 2020

Jeff was very responsive to our questions via email and in person, friendly and offered the car based on our requests. We would return and recommend this dealership More

by Sabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Scher
Dec 30, 2020 -

Jaguar Land Rover Parsippany responded

We appreciate the 5-star rating and positive feedback, Sabrina!

December 29, 2020

I brought my Range Rover for service today and was shopping for another one. Currently have 3. When finished service presented a coupon from Paul Miller website for 10% off. The girl told me she cou More

by Kwsjr18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Never , know
Dec 30, 2020 -

Jaguar Land Rover Parsippany responded

Kwsjr18, we are very concerned to hear this feedback and would appreciate the opportunity to talk more about this with you. Please contact me at your earliest convenience at wgonyea@paulmiller.com Thank you. – Bill Gonyea / General Manager / Land Rover Parsippany

December 08, 2020

The best service I have had to date with Paul Miller! Everything from beginning to end was well done and thoughtful. I also appreciated the honesty and updates. I did not need to follow up with them, the More

by Hedley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Ladies at check out desk
Dec 09, 2020 -

Jaguar Land Rover Parsippany responded

We appreciate the 5-star rating and positive feedback, Hedley!!

November 23, 2020

Great Service. Great quality. Dennis Devir was easy to work with. Very efficient and friendly Dealer with an overall knowledgeable staff from start to finish. More

by Kevinzik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Devir
Nov 23, 2020 -

Jaguar Land Rover Parsippany responded

We appreciate the 5-star rating and positive feedback, Kevin!

November 21, 2020

Excellent service department . Very concerned with customers experience and overall satisfaction . very good at keeping customer informed of progress and estimation for completion of the work. More

by dmara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Barbone
Nov 23, 2020 -

Jaguar Land Rover Parsippany responded

Thank you for the 5-stars and great review!

November 20, 2020

Decent service, but not great. Cost was misrepresented when appointment was booked. Was promised one price and was charged more when car was picked up. Not happy More

by LRover2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MB
Nov 23, 2020 -

Jaguar Land Rover Parsippany responded

Hello, we are very concerned to hear this feedback and would appreciate the opportunity to talk more about this with you. Please contact me at your earliest convenience at wgonyea@paulmiller.com Thank you. – Bill Gonyea / General Manager / Land Rover Parsippany

November 18, 2020

Excellent and courteous service department. Highly recommended for all service issues. Was able to drop off car and get loaner in a matter of minutes. More

by Marc S.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Barbone
Nov 18, 2020 -

Jaguar Land Rover Parsippany responded

We appreciate the 5-star rating and positive feedback, Marc!

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