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Jaguar Land Rover Parsippany

Parsippany, NJ

4.2
485 Reviews

220 U.S. West

Parsippany, NJ

07054

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485 Reviews of Jaguar Land Rover Parsippany

December 29, 2020

I brought my Range Rover for service today and was shopping for another one. Currently have 3. When finished service presented a coupon from Paul Miller website for 10% off. The girl told me she cou More

by Kwsjr18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Never , know
Dec 30, 2020 -

Jaguar Land Rover Parsippany responded

Kwsjr18, we are very concerned to hear this feedback and would appreciate the opportunity to talk more about this with you. Please contact me at your earliest convenience at wgonyea@paulmiller.com Thank you. – Bill Gonyea / General Manager / Land Rover Parsippany

December 08, 2020

The best service I have had to date with Paul Miller! Everything from beginning to end was well done and thoughtful. I also appreciated the honesty and updates. I did not need to follow up with them, the More

by Hedley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Ladies at check out desk
Dec 09, 2020 -

Jaguar Land Rover Parsippany responded

We appreciate the 5-star rating and positive feedback, Hedley!!

November 23, 2020

Great Service. Great quality. Dennis Devir was easy to work with. Very efficient and friendly Dealer with an overall knowledgeable staff from start to finish. More

by Kevinzik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Devir
Nov 23, 2020 -

Jaguar Land Rover Parsippany responded

We appreciate the 5-star rating and positive feedback, Kevin!

November 21, 2020

Excellent service department . Very concerned with customers experience and overall satisfaction . very good at keeping customer informed of progress and estimation for completion of the work. More

by dmara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Barbone
Nov 23, 2020 -

Jaguar Land Rover Parsippany responded

Thank you for the 5-stars and great review!

November 20, 2020

Decent service, but not great. Cost was misrepresented when appointment was booked. Was promised one price and was charged more when car was picked up. Not happy More

by LRover2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MB
Nov 23, 2020 -

Jaguar Land Rover Parsippany responded

Hello, we are very concerned to hear this feedback and would appreciate the opportunity to talk more about this with you. Please contact me at your earliest convenience at wgonyea@paulmiller.com Thank you. – Bill Gonyea / General Manager / Land Rover Parsippany

November 18, 2020

Excellent and courteous service department. Highly recommended for all service issues. Was able to drop off car and get loaner in a matter of minutes. More

by Marc S.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Barbone
Nov 18, 2020 -

Jaguar Land Rover Parsippany responded

We appreciate the 5-star rating and positive feedback, Marc!

October 30, 2020

Superb customer service. Fast and extremely friendly and very attentive. Overall i love Land Rover especially after our experience with Mercedes. Service is expensive however. More

by Natalie.hernandez04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 02, 2020 -

Jaguar Land Rover Parsippany responded

Hi Natalie, if you would like to speak with someone about our service pricing, please contact me at your earliest convenience at wgonyea@paulmiller.com Thank you. – Bill Gonyea / General Manager / Land Rover Parsippany

October 28, 2020

Alex was great. Very professional and nice to talk too. Thanks to the entire Paul Miller team for making the car buying experience safe and hassle free More

by Edandalexis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 29, 2020 -

Jaguar Land Rover Parsippany responded

Thank you for the 5-stars and great review about Alex!

October 16, 2020

Great customer service. Friendly and welcoming. I recommend this dealer for sales and service. They are excellent with explaining what services are needed and they walk you through options and cost. More

by Efandel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 19, 2020 -

Jaguar Land Rover Parsippany responded

Thanks for the 5-star rating and positive review!

October 04, 2020

Great experience! My sales person Jim P. was always there to answer all of my questions throughout the whole process. No pushy sales tactics, very pleasant to deal with, speedy delivery process as well! Very More

by andrew c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Pappas
Oct 08, 2020 -

Jaguar Land Rover Parsippany responded

Thanks for the 5-star rating and positive review, Andrew! We are so happy to hear your experience at our dealership was a great one!

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