Jaffarian Toyota

Tim Little, salesman, is "customer focused". He makes a good, clean cut appearence. He "survived" tough, negotiating discussions, always sustaining a professional demeanor. When consulting wit He makes a good, clean cut appearence. He "survived" tough, negotiating discussions, always sustaining a professional demeanor. When consulting with his manager, Sarkis Shamshoyan, he kept me informed in a timely manner throughout the negotiating process. I would highly recommend Tim to family, friends, co-workers who are in the market (or thinking about entering it) for a quality automobile. More

Had to wait more than an hour to get service after scheduling an appointment to sign papers. Car was not fully functioning when we came to pick it up (again a scheduled appointment) and had to wait f scheduling an appointment to sign papers. Car was not fully functioning when we came to pick it up (again a scheduled appointment) and had to wait for the problem to be resolved (this should have been dealt with prior to our arrival). The car did not have a full tank of gas as promised in the P&S agreement and my husband had to point this our to make sure this was taken care of prior to our departure. We realized on the way home with our new car that it was lacking an inspection sticker, which we had arranged for and paid for in advance to avoid the inconvenience of having to spend additional time getting the car on the road. While the excuse was that the machine was broken so it could not be completed, this should have been explained at the time of pick-up with a reimbursement check ready, rather than us discovering it after-the-fact(fortunately before being pulled over!). While we appreciated being able to pick up the car on a Sunday, necessary due to work and prior engagements, and that this was an exception to standard practice, this was arranged a week in advance and no surprise to anyone so these issues should have never come up. More

Carl was friendly to work with, easy to engage and a perfect blend in a salesman. He has the knowledge of the vehicles, the ability to explain their features concisely while making the customer comfort perfect blend in a salesman. He has the knowledge of the vehicles, the ability to explain their features concisely while making the customer comfortable. The day after I picked up my new car it was in an accident. By the time I called the collision center Carl had already informed them that I would be calling . More

As a first time car buyer overall I had a great experience at Jaffarian Toyota. Awesome team work and customer serivice! I went in knowing what I was looking for and got a great deal on my Rav4 Spo experience at Jaffarian Toyota. Awesome team work and customer serivice! I went in knowing what I was looking for and got a great deal on my Rav4 Sport. I will definitely recommend this dealership to my family and friends. More

Louis is a nice guy, he is courteous, efficient, pleasant, knowledgeable and proficient...it was a good experience doing business with him. Jaffarians has been good to us. This is the 2nd Seinna w pleasant, knowledgeable and proficient...it was a good experience doing business with him. Jaffarians has been good to us. This is the 2nd Seinna we have purchased from them and each time they had exactly what we were looking for. It is an awesome vehicle! thank you, I love my Sienna! More

Michelle Goodhue was excellent. She was responsive, knowledgeable, and when the car arrived she took the time to show me how to use all of the features and made sure it was exactly what I wanted. She knowledgeable, and when the car arrived she took the time to show me how to use all of the features and made sure it was exactly what I wanted. She even followed-up by phone the next day to be sure I was pleased with the car and to see if I had any questions. I'll be seeing her again Monday for the inspection, and she offered to show me one of the features of the car while I am there. She was brand new to the dealership when I purchased my car, but you would never know it. She has done her research on all of the vehicles she is selling. If there was ever something she didn't have the answer to, she would find it and promptly respond to me. She was also very personable, and not "sales-y" at all. There should be more salespeople like Michelle. More

Great dealership, I live in Haverhill and I deal exclusively with Jaffarians. The employees are friendly and very informative about the products they are selling. I am a toyota family, four toyotas, exclusively with Jaffarians. The employees are friendly and very informative about the products they are selling. I am a toyota family, four toyotas, a Rav4, 2 Corollas and an Avalon. Jaffarian has been good to us, all service is excellent, including their collision center. My saleman, Tim Little was very pleasant and friendly, everything was taken care of by him, all I had to do is pick-up the car. It is definitely drive in and drive out. I would and I have recommended this dealership to other people. More

I was very pleased with the friendly and professional courtesy they gave me at Jaffarian Toyota.I made a very good deal in the purchase of my new Toyota Camry 2011 with 0% interest and two years maintena courtesy they gave me at Jaffarian Toyota.I made a very good deal in the purchase of my new Toyota Camry 2011 with 0% interest and two years maintenance. I highly recommend Jaffarian Toyota to someone who is looking for a fair treatment. More

The email I originally got I got thanking me for my purchase said the wrong type of vehicle I bought. I bought a Toyota Camry and it said I bought a Venza. Also don't like that you have to pay for a purchase said the wrong type of vehicle I bought. I bought a Toyota Camry and it said I bought a Venza. Also don't like that you have to pay for a vechile before you even get it. I came in on Saturday 1-1-11 and my 1st pmt is 1-31-11 with my car not being delivered 1-7-10. More

Overall, great experience. Everyone was friendly and made me feel in good hands. Staff was very available and quick to get me in my car and out the door. I did, however feel that some of the car's equipment me feel in good hands. Staff was very available and quick to get me in my car and out the door. I did, however feel that some of the car's equipment was not correctly explained (i.e MP3 player). Other than this, it was a good experience. More