
Jaffarian Toyota
Haverhill, MA
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2,028 Reviews of Jaffarian Toyota
Louis was great to work with and very helpful in the sales process. I purchased a used toyota RAV4 2008 and so far I have not had any issues. Louis always answered my questions and returned my phone ca sales process. I purchased a used toyota RAV4 2008 and so far I have not had any issues. Louis always answered my questions and returned my phone calls. I will also be using Jaffarian for service repairs.. lets hope that experience will also be good. More
Both Sarkis and Carl were very professional and took the time to explain everything in great detail. I had brought a car when I first started driving and tried other places but out of all the places this is time to explain everything in great detail. I had brought a car when I first started driving and tried other places but out of all the places this is the best experience both times I dealt with. When I need another car I will be returning and hopefully both Sarkis and Carl will still be here to help me. More
The up front sales team has been outstanding: extremely friendly, worked as a team, got a very fast understanding of our needs, have been very diligent in providing all the information that we needed. T friendly, worked as a team, got a very fast understanding of our needs, have been very diligent in providing all the information that we needed. The backoffice management (Mike) seemed to have more important things to take care of: he could offer only one time-slot to meet, when we arranged to be there on time, we still had to wait 30 minutes. Again, the sales team has been great and offered free car service to make up for it. If it would not have been for Carl and the other salesmen, we would not have completed the purchase. If you could find a manager that meets the high customer service standards of the sales team, we would definitely recommend Jaffarian! More
Rogers was EXTREMELY well-versed on product (not only my recently purchased Volvo, but two other "test drive" models). All staff was courteous and helpful, and made me feel welcome and co recently purchased Volvo, but two other "test drive" models). All staff was courteous and helpful, and made me feel welcome and comfortable. My final decision resulted in a rather large purchase; but I have not experienced one minute of "buyer's remorse", as a result of the trust that I have developed in this salesperson and dealership. I have already received follow-up calls to ensure that I am able to utilize the "amenities" in this car. Carl Rogers' explanation was thorough and user-friendly. I have made a successful transition to my new vehicle! (And, I am very happy with the car!) More
This was my first time dealing with Jaffarian. I had purchased from a different local dealer and wanted a change. Everyone seemed to be very helpful and friendly. The process went smoothly. I did like h purchased from a different local dealer and wanted a change. Everyone seemed to be very helpful and friendly. The process went smoothly. I did like having the option to have leather interior installed in the vehicle I purchased and the work done was great. The only suggestion would be to have a better way to transport the vehicle to have this done. The car had to be driven which resulted in it having close to 200 miles on it when I received it. It was my decision to have the work done and it's okay but it seems that there could be a better system. Either one of the company transports the vehicle on a flatbed tow truck or the work be done in house. More
Great vehicle, great service,and great salepersons. Second volvo purchased and had great experience each time. There is no pressure just knowledgable staff willing to help you through the process. All Second volvo purchased and had great experience each time. There is no pressure just knowledgable staff willing to help you through the process. All my questions were answered and the staff works well with each other in a very professional way. We would go back again to purchase another volvo and highly recommend this dealership. Great experience! More
I recently purchased a new car from Jaffarian and had the opportunity to meet with John Russo. I was impressed with John's professionalism and ease with how answered my questions and concerns. His vision a opportunity to meet with John Russo. I was impressed with John's professionalism and ease with how answered my questions and concerns. His vision and dedication to the dealership is very impressive. They deliver what they promise in a very curteous, professional manner and understand their business. If you are looking to buy from Jaffarian, be assured that they are working hard to make customers happy. More
I have purchased cars from Jaffarian's for several years and have been very happy with both the sales and service departments. Their employees have always been helpful and courteous. and have been very happy with both the sales and service departments. Their employees have always been helpful and courteous. More
I enjoyed my two day experience especially with John Murphy and Carl Reis. John really helped my parents and I get to where we wanted to be. He was very helpful, knew what he was doing, and great to wor Murphy and Carl Reis. John really helped my parents and I get to where we wanted to be. He was very helpful, knew what he was doing, and great to work with. I was very happy with having him as a sales dealer, I don't think he could have done anything different or better than he did! Carl helped out my second day and informed me he is still somewhat new to the company. I did not believe it when I heard it. To me he definitely knew what he was talking about and wanted to make sure I was leaving their as a very happy customer. I was very pleased with the business and the sales manager's I spoke with as well. My overall experience was wonderfull and that is why I rated all exellence. More
Jim was very helpful and professional, as were all the other employees I worked with during the sales process. I would recommend Jaffarian's to anyone looking for a new car. other employees I worked with during the sales process. I would recommend Jaffarian's to anyone looking for a new car. More