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Jaffarian Toyota

Haverhill, MA

4.7
2,017 Reviews

600 River St

Haverhill, MA

01832

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2,017 Reviews of Jaffarian Toyota

May 18, 2020

You all did everything you could to make this sale happen During these hard times Matt and Jaffarian did everything possible to return my lease that was expiring. This allowed me to make a purchase of 2019 R More

by Jano8254
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Demirtshyan, Matt Cogswell
May 16, 2020

Great experience! Everyone was very helpful. No pressure.anf got me exactly what I wanted! Thank you all very much. Jaffarian will be my choice when it comes to vehicle purchases. More

by adebrosky
Recommend Dealer
Yes
Employees Worked With
Tom Blanchette, Matt Cogswell
May 13, 2020

Awesome!! We were very pleased with our experience especially during this difficult time of COVID-19. We felt everything was thorough and a very smooth transa More

by bornonthe4th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian, Tom Blanchette, Tim Page
May 11, 2020

Swapping out Leases Gavin Jaffarian did not attempt to sell me; instead, he appreciated my circumstances and communicated options. I moved to a yes decision then was han More

by C. Smith
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian, Tom Blanchette, Matt Cogswell
May 07, 2020

Great Experience It was time to buy a new car and since I was home, I did so remotely. I had worked with other dealers and other cars and Gavin was great. Not only d More

by Tracy F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian, Tom Blanchette, Beng Ong
May 05, 2020

Buy back Ronnie went above and beyond, in my estimation, assisting me with the transaction concerning my daughters Prius. It was a pleasure doing business with More

by tomdad8
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie Rosario
May 05, 2020

Easy purchase, great service Fernando and Tom were great to work with while trying to purchase remotely. They kept in touch throughout the entire process and answered all of our q More

by Ben K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Calvo, Tom Blanchette
April 29, 2020

My husband and I were extremely thorough in our research before we went to Jaffarian Toyota in Haverhill, MA. The sales manager Matt gave us multiple options at different price points with in our budget, a More

by Amccracken2604
Recommend Dealer
Yes
Employees Worked With
Matthew Cogswell
April 08, 2020

Lease of new volvo Excellent service regarding new lease processes . Very fluid and efficient service . Very knowledgeable regarding car amenities etc. follow up custome More

by merce40616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian, Tim Page
April 02, 2020

Poor communication and ignored. Negotiated a 2020 Highlander. Left to think on it and took a Jaffarian Toyota Printout of the negotiated deal with us. Later decided to go ahead with More

by atbbd
Recommend Dealer
No
Employees Worked With
Gavin Jaffarian, Gary Jaffarian, Matt Cogswell
Apr 16, 2020 -

Jaffarian Toyota responded

The paper customer has is not a purchase agreement but simply a sheet that was used during discussion and negotiation. The owner and his son did speak with the customer offering a very fair deal that was unacceptable to her, Jaffarian is not able to sell the Highlander for the price customer offered. Unfortunately this happens occasionally. We will continue to be here to serve our customers automotive needs for years to come.

Apr 16, 2020 -

atbbd responded

1st of all Matt, we know it was not a purchase agreement. It was a deal printed out for us to think about. You ought to educate yourself before you respond instead of lying . The offer was from Jaffarian, we did not make offer... Gavin asked us to come in and wrap up deal with numbers we were given.(still have his text) Suddenly reneged. There was no other offer given besides lease. We don't lease. Also, You don't sell highlander for that price???? Jaffarian gave us the price!!!! You have no idea what you are talking about. Shame on you for posting that you are accommodating when you outright lie.

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