Jaffarian Toyota

I bought a 2018 Toyota Tacoma from Bill Eichel. Truck is excellent. Previous dodge truck had rust issues. I bought another Toyota because of reputation. excellent. Previous dodge truck had rust issues. I bought another Toyota because of reputation. More

The purchase experience at Jaffarian Volvo was professional, courteous, thoughtful and completed on the time line promised. I was able to negotiate a price that I felt was fair in a very congenia professional, courteous, thoughtful and completed on the time line promised. I was able to negotiate a price that I felt was fair in a very congenial manner. Gavin, Greg and Herut are professionals. More

Always treated respectfully and timely with Jaffarian's service team. Ian worked with me on my recent visit and was helpful when working with me and my budget. I highly recommend him. service team. Ian worked with me on my recent visit and was helpful when working with me and my budget. I highly recommend him. More

I had a very good service experience. Dropped my vehicle off for a routine oil change and some mechanical issues. The vehicle was repaired completely in the time it normally takes for just an oil change. Fa off for a routine oil change and some mechanical issues. The vehicle was repaired completely in the time it normally takes for just an oil change. Fair prices and polite staff More

My partner and I put a lot of time and research into what we wanted from a new car when our lease would expire in November of 2020 and deciding on a 2020 Camry Hybrid XLE, we started shopping around at vario we wanted from a new car when our lease would expire in November of 2020 and deciding on a 2020 Camry Hybrid XLE, we started shopping around at various Toyota dealers in July of 2020. The first few we visited, we were accommodated in our request to test drive and ask questions, but between our anticipated timeline, finances, and/or individual experiences with each dealer, the timing just wasn't right. Until we stepped into Jaffarian. We were barely out of our car when we were better by Ivan, who wound up helping us through nearly all of the sales process. We did not step in to Jaffarian Toyota with the expectation of making a purchase that day; we came with just the intent of checking it, meeting the sales people, and asking some questions about possible options. We got all of that, and so much more. Chris, the sales manager actually said to us "we're gonna do what it takes to make you happy". And they did! Ivan was very patient with us, and if he didn't know the answer to a question, he didn't try to give us fluff or be evasive. Everyone at Jaffarian was genuine. I felt like I was buying a car from my brother. Sure, it took a while; they didn't have the be exact model/color we wanted, so we had to come back a few days later after putting down a deposit. They took in our lease and were very fair on their estimate and we felt we got a very good deal in that regard, and when it came to the finance stuff, the financial guru we dealt with, Greg, couldn't have been more through on explaining everything, and helping us understand each step of the paperwork - though, actually, everything was done on this really cool flat panel computer on top of his desk! So no paperwork! I never felt pressured, or rushed, and my partner and I couldn't be more happy with our new car! We will definitely be passing on the name Jaffarian to anyone we know who is in the market for a new car. Thank you so much Ivan, Chris, and Greg! And most of all, Jaffarian Toyota! More

After having spoken with several different Toyota dealerships, I was more than pleasantly surprised when I found Jaffarian Toyita and more specifically Adrian. Adrian and his team made the process tr dealerships, I was more than pleasantly surprised when I found Jaffarian Toyita and more specifically Adrian. Adrian and his team made the process truly simple, painless, and quick. I was under very specific time restraints throughout the purchasing process and they worked with me closely and with imoecxable communication. All aspects of the transaction resulted in an extremely happy customer who will always return to Jaffarian Toyota as well as a happy family with our new car! I cannot recommend Adrian, the Jaffarian team, and Jaffarian Toyota more! Thank you guys! More

DAY 2thank you Gary for bringing us back again just to DAY 2 thank you Gary for bringing us back again just to hear the same story and to have your general manager make us feel even worse about signing DAY 2 thank you Gary for bringing us back again just to hear the same story and to have your general manager make us feel even worse about signing and not read it through. Such humiliations at that moment.. We know what we did wrong but apparently, I can't say the same for you guys. More

Fair Pricing, Great service and prompt communication when working with Ronnie! He answered all of our questions and gave us the deal we were looking for! working with Ronnie! He answered all of our questions and gave us the deal we were looking for! More

Ronnie was great through the entire process and went above and beyond to make sure I was able to get my new truck within the time frame he said. He is an asset to Jafferian without a doubt. Even after t above and beyond to make sure I was able to get my new truck within the time frame he said. He is an asset to Jafferian without a doubt. Even after the sale he still is quick to get back to me with questions that I have. More

Ronnie Rosario - Outstanding Customer Experience I had the pleasure of working with Ronnie Rosario when leasing my new Highlander XLE. Ronnie was personable and professional. He took care of everyt I had the pleasure of working with Ronnie Rosario when leasing my new Highlander XLE. Ronnie was personable and professional. He took care of everything that I needed and went well beyond anything I've experienced at a dealership. During our conversation, I explained to Ronnie that I am afflicted with an incurable neuromuscular disease and with COVID-19 pandemic, I am highly susceptible because of my suppressed immune system and complications that could occur with my disease. Ronnie was fantastic. I was to spend minimal time at the dealership and he worked out all the details while I was able to return home. He then made himself available, while on my way to MGH, to sign the paperwork. And then he delivered the car to my home! That wasn't then end. He then came by my house and picked up the car to have it inspected and put the new plates while I was unable to make it to the dealership. Ronnie is a genuine individual. Anyone who is looking for a new car should ask for Ronnie when they go to Jaffarian Toyota. Tom Bartlett Haverhill, MA More