
Jaffarian Toyota
Haverhill, MA
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2,028 Reviews of Jaffarian Toyota
I put a deposit on a car unseen purchased by the list of accessories on a 2021 Toyota Rav-4 Prime, The manager Skip was great on the phone when ordering the car. Once the car arrived and I went into the o accessories on a 2021 Toyota Rav-4 Prime, The manager Skip was great on the phone when ordering the car. Once the car arrived and I went into the office, Skip and the salesman Dave were very uninterested, handed me the keys and never discussed the options. I asked how the Prime feature worked and I was told by Skip that's your salesman's job. The salesman knows nothing about the Prime features. No one ever reviewed the sterio options or the internet abilities. Spending $50k, I received no sevice from this location. I previously puuurchased and leased vehicles from Jafferian but will never go back!!!!! More
Service was good. I was kept informed throughout the service visit. An unplanned repair came up during the visit. Myranda did a great job of keeping me informed. She helped to expedite the repair and ge service visit. An unplanned repair came up during the visit. Myranda did a great job of keeping me informed. She helped to expedite the repair and get me on the road as soon as possible. More
Quick and painless. The Service team booked an appointment around my schedule and had me in and out with a new sticker in less than 40 minutes. Well-oiled machine over at Jaffarian, from Sales to appointment around my schedule and had me in and out with a new sticker in less than 40 minutes. Well-oiled machine over at Jaffarian, from Sales to Service. Thanks guys! More
This is the second car I lease from Jaffarian with Ronnie, and yet again, he went above and beyond! Ronnie listened and was attentive to my every need. I never once felt pressured or rushed throughout Ronnie, and yet again, he went above and beyond! Ronnie listened and was attentive to my every need. I never once felt pressured or rushed throughout the process. He made sure the process was easy and clearly communicated with me without changing the final price! I am very pleased with my service. Thank you so much, Ronnie! More
I have never had a better buying experience. Ronnie was committed to understanding my schedule, buying timeline, wants and needs, and wasted none of my time haggling and pushing me back to other dealership committed to understanding my schedule, buying timeline, wants and needs, and wasted none of my time haggling and pushing me back to other dealerships. He assured me I wouldn't need to go anywhere else and we would figure out what makes the most sense for me, immediately. He was spot-on. I was confident in less than an hour I was being taken care of--and not sold. Ronnie did everything in his power to make sure I was satisfied with the purchase and made all financial and service requirements a breeze. Top-notch Manager. Thanks Ronnie! More
Thanks so much to Damien on the Toyota side, He is a standup guy with great morals. I would trust him for anything, buy a car from him, you will NOT be disappointed!!!! standup guy with great morals. I would trust him for anything, buy a car from him, you will NOT be disappointed!!!! More
Scott went above and beyond to assist me in my purchase. He was kind,polite and answered all my questions. It was refreshing to have a salesman that was a nice guy. He was kind,polite and answered all my questions. It was refreshing to have a salesman that was a nice guy. More
When I visited Jaffarian Toyota about the missing remote starter in my car, the person who helped me scheduled the installation right away. I didn't even have to take my car to the dealership. They sent s starter in my car, the person who helped me scheduled the installation right away. I didn't even have to take my car to the dealership. They sent someone right to my house to do the installation. The installation of the remote starter was prompt and professional. The person who did the installation was very polite and professional. Sorry I didn't get his name, but he showed me how to use the remote starter and gave me a card with instructions and customer service number. Excellent! Also, when I bought my car back in November, I got a great deal, and the service was great. I am very happy with my car. More
Scott Hettler was great! He was very honest and I felt very comfortable talking with him and letting him know what I wanted, definitely recommend! very comfortable talking with him and letting him know what I wanted, definitely recommend! More
Scott Hettler and Mike Benoit were both amazing in helping me figure out how to get into the exact car I wanted- they were both a huge help, definitely would recommend these guys to anyone. I had lowe helping me figure out how to get into the exact car I wanted- they were both a huge help, definitely would recommend these guys to anyone. I had lower than average credit, and they made it work- super appreciated! More