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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.7
406 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years. Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 406 reviews

October 19, 2025

Ryan Cowan took care of my Wrangler repairs with exceptional customer service. I was grateful for the thoroughness with my warranty and follow up with my questions. More

by Tracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cowan
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Oct 19, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Tracie, It is wonderful to read that Ryan Cowan offered you exceptional care for the needs of your Jeep Wrangler! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 14, 2025

Lorenc is the best sales man purchase 6 vehicles with him easy process every time. More

by jacobb2115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are thrilled to know that you find Lorenc and our Sales Team to be the best. It would be our pleasure to offer you more easy experiences in the future here at. We will share your 5-star review with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 09, 2025

I had my Truck in for service on 9/26/25. As usual Quenita Donald was amazing! She check me in quickly and I was back on the road in 90 mins. More

by Frankypools
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quenita Donald
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Oct 10, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are overjoyed to know you had an amazing experience working with your Service Advisor, Quenita! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 08, 2025

Totally professional. Very helpful and knowledgeable. Jonatan Birkstok went above and beyond in completing my service requirements. More

by Nrtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonatan Birstok
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Oct 10, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, It's wonderful to know that your Service Advisor, Jonatan, was helpful, knowledgeable, and professional during your recent visit! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 07, 2025

Darrell was great, he went above and beyond to make sure a minor recall inspection was quickly taken care of! He was professional, responsive and courteous. Really appreciate it. More

by wagoneer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell
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Oct 10, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, Nothing makes our day better than knowing your Service Advisor, Darrell, went above and beyond to ensure your recall repair was completed in a timely manner! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 01, 2025

Had my truck serviced last Friday. Great service team. Jonathan was knowledgeable and explained all items well. Thanks. More

by Keslerdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
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Oct 05, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, It makes our day to hear that your Service Advisor, Jonathan, was so helpful ensuring you were able to get the information and truck maintenance you needed. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 30, 2025

Professional, courteous & responsive to my needs. Alex my service advisor goes above & beyond always! He does what he tells you he going to do & follows up. More

by Lizzy2golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Oct 05, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Lizzy, Hearing that you had a positive interaction with your Service Advisor, Alex, makes us very happy! We'll let our staff and Management Team know about your 5-star review and feedback. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 29, 2025

Alex was my service tech and he did a phenomenal job. The entire dealership was very friendly and attentive. More

by Jaxbengalmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We're so glad to learn that Alex, your Service Advisor, was helpful and that our team was friendly and attentive! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 27, 2025

Had a pleasure to do my oil change service at this location. I always go back because I’m not only bought my truck there, but I also trust them with my vehicle. More

by Marcosurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
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Sep 28, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear valued customer, Our Service Team is glad to have offered you a pleasurable experience while assisting you with the oil change on your truck. We will share your 5-star review and feedback with our staff and Management Team. Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 25, 2025

Very friendly service personnel, was quick to get an appointment, and service was speedy. They also have a great shuttle service More

by Barbara.snyder53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Sep 28, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Barbara, It is wonderful to read that our Service Team offered you personalized care and a speedy visit. We will share your 5-star review and feedback with our staff and Management Team. We appreciate your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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