Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacksonville Chrysler Jeep Dodge
Jacksonville, FL
273 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 273 reviews
December 14, 2024
This was an amazing experience start to finish. The scheduling process, drop off, getting additional work completed, as well as follow up and recalls scheduled. I absolutely will be returning and a The scheduling process, drop off, getting additional work completed, as well as follow up and recalls scheduled. I absolutely will be returning and attempting to get the same service advisor that I have had previously. More
by jody.g.barnes
Employees Worked With
Donna Windsor
December 14, 2024
I go back because of the honesty and patience . .Ben was extremely helpful to me in buying my new truck. He found me what I wanted and the manager was also nice I didn't feel pressured therefor .Ben was extremely helpful to me in buying my new truck. He found me what I wanted and the manager was also nice I didn't feel pressured therefore I go back everytime I need a new vehicle. Honesty is top priority . More
by Bibliafarm_aqha
Employees Worked With
Ben salesman
December 07, 2024
I was on a vacation and realized my trailer was just too heavy for my current 2019 Ram 2500. I found this dealership online and they had several 3500 trucks in stock. Went in and traded my truck in for a heavy for my current 2019 Ram 2500. I found this dealership online and they had several 3500 trucks in stock. Went in and traded my truck in for a new one. The process was fairly smooth and I'm very happy with the trick. Darius was my salesman and he worked with me from the start. Overall it was a great experience since I had no intention of buying a new truck while on vacation. I feel much safer and my family is also happy with the new 3500 Ram Laramie More
by nickxcdad
Employees Worked With
Darius
November 20, 2024
Caleb Truque and Tony (sales manager) are a waste of time. Could have saved me an hour drive that they were not looking to purchase my Jeep and only wanted to try and sell my a trade. Beyond annoying. T time. Could have saved me an hour drive that they were not looking to purchase my Jeep and only wanted to try and sell my a trade. Beyond annoying. TERRIBLE customer service. More
by Jeep seller going to Ford instead
Employees Worked With
Caleb Truque, Donna Windsor
November 19, 2024
NEVER GOING BACK! !! $321.00 just for one hour quote for repairs on Jeep Grand Cherokee (did not touch the car wrong diagnosis). Dropped off Jeep on Wednesday did not !! $321.00 just for one hour quote for repairs on Jeep Grand Cherokee (did not touch the car wrong diagnosis). Dropped off Jeep on Wednesday did not get a quote until Monday and it came in at $16,000.00. Service person offered to buy the Jeep said he was looking for second car. Got a second opinion on repairs need, glad I did, repair bill only 2600.00. More
by mdschade0925
Employees Worked With
Donna Windsor
October 14, 2024
Please don't waste your time going here. I was quoted $1,100 for a $200 part in an hour of Labor... Or at least what would take me an hour to do without a lift or any professional tools. The I was quoted $1,100 for a $200 part in an hour of Labor... Or at least what would take me an hour to do without a lift or any professional tools. The price college and take advantage of people and it really is a shame. I will never step foot in this dealership again to buy a vehicle or to have one serviced. I would walk before going back here. More
by michaelgallagher89
Employees Worked With
Clarissa
October 04, 2024
Took my Jeep to Baymeadows for an oil change and five tire rotation. When they put the tire back on my tailgate they dented the tailgate. When I took it back for review they told me the dent was due to t tire rotation. When they put the tire back on my tailgate they dented the tailgate. When I took it back for review they told me the dent was due to the size of the tire. It is a dent!! They refused to take any ownership of what they had done going so far to say that I had done it.. I would give them zero Stars if possible. Beware! If you have work done here you better take video of your entire vehicle front to back top to bottom. More
by christagaskin
Employees Worked With
Service Manager with Curly Mullet
September 06, 2024
I recently sold my truck that I had bought a few years ago. I have been trying to get my GAP refund but get no response from anyone. I have sent multiple emails to Reginald after her asked my to email him ago. I have been trying to get my GAP refund but get no response from anyone. I have sent multiple emails to Reginald after her asked my to email him. I have left multiple voicemails for him and the finance manager yet no response. I have been trying to get my refund since the beginning of July but everything is just ignored. Seems like they hope I will forget. More
by JonB95
Employees Worked With
Reginald
