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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

4.7
409 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years. Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
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11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 409 reviews

October 30, 2025

I was very happy after my visit. Lorenc was very kind with me, help me to finish everything, it was fast and easy process. More

by Angela Kalit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Angela, It is delightful to read that Lorenc offered you kind care and an easy experience! We will share your 5-star review and feedback with our staff and Management Team. Thank you for being a supportive customer! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 23, 2025

My experience with this dealership was overall good. Jessica the sales rep and Tony the sales manager was amazing to work with and went above and beyond to find what I was looking for, on the other hand More

by ochy1891
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica and Tony
Oct 26, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, Thank you for taking the time to share your feedback. It's good that our Sales Team was able to help you find the truck that you were looking for. However, your experience with our finance department does not align with the quality of customer service that we prioritize. Our Sales Management Team will be notified of your experience for additional evaluation. Should you have any additional comments you would like to share, please do not hesitate to contact Donna Windsor, Customer Support Mgr. dwindsor@jaxcjd.com so that we can improve on the quality of our customer experience. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 20, 2025

Ryan Cowan took care of my Jeep Gladiator repairs with extraordinary customer service, he explained every step of the process and was very professional on follow up and next steps. More

by Vito Augusta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cowan
Oct 23, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Vito, We are so happy to hear that you enjoyed extraordinary customer service and professional assistance from your Service Advisor, Ryan! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 19, 2025

Ryan Cowan took care of my Wrangler repairs with exceptional customer service. I was grateful for the thoroughness with my warranty and follow up with my questions. More

by Tracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cowan
Oct 19, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Tracie, It is wonderful to read that Ryan Cowan offered you exceptional care for the needs of your Jeep Wrangler! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 14, 2025

Lorenc is the best sales man purchase 6 vehicles with him easy process every time. More

by jacobb2115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are thrilled to know that you find Lorenc and our Sales Team to be the best. It would be our pleasure to offer you more easy experiences in the future here at. We will share your 5-star review with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 09, 2025

I had my Truck in for service on 9/26/25. As usual Quenita Donald was amazing! She check me in quickly and I was back on the road in 90 mins. More

by Frankypools
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quenita Donald
Oct 10, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, We are overjoyed to know you had an amazing experience working with your Service Advisor, Quenita! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 08, 2025

Totally professional. Very helpful and knowledgeable. Jonatan Birkstok went above and beyond in completing my service requirements. More

by Nrtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonatan Birstok
Oct 10, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, It's wonderful to know that your Service Advisor, Jonatan, was helpful, knowledgeable, and professional during your recent visit! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 07, 2025

Darrell was great, he went above and beyond to make sure a minor recall inspection was quickly taken care of! He was professional, responsive and courteous. Really appreciate it. More

by wagoneer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell
Oct 10, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, Nothing makes our day better than knowing your Service Advisor, Darrell, went above and beyond to ensure your recall repair was completed in a timely manner! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

October 01, 2025

Had my truck serviced last Friday. Great service team. Jonathan was knowledgeable and explained all items well. Thanks. More

by Keslerdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Oct 05, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Valued Customer, It makes our day to hear that your Service Advisor, Jonathan, was so helpful ensuring you were able to get the information and truck maintenance you needed. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

September 30, 2025

Professional, courteous & responsive to my needs. Alex my service advisor goes above & beyond always! He does what he tells you he going to do & follows up. More

by Lizzy2golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Oct 05, 2025 -

Jacksonville Chrysler Jeep Dodge responded

Dear Lizzy, Hearing that you had a positive interaction with your Service Advisor, Alex, makes us very happy! We'll let our staff and Management Team know about your 5-star review and feedback. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

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