Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacksonville Chrysler Jeep Dodge
Jacksonville, FL
445 Reviews
Jacksonville Chrysler Jeep Dodge has been proudly serving the Jacksonville and neighboring communities for over fifteen years.
Our three-story, state-of-the-art facility was built to provide a wide range of automotive services while offering the comfort and conveniences expected by our customers to ensure a quality experience. We realize, however, that the greatest amenity we can provide is attentive employees who focus on the care of real people, our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends within the community and customers for life. We are proud of the assistance our employees offer to customers and community alike, including our partnerships with Wolfson Children's Hospital, local food banks, animal shelters, numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 445 reviews
July 26, 2026
Clarissa Philip was our service advisor. After many failed attempts to resolve a service issue at another location, Clarissa took one look and knew exactly what we needed. She was friendly, After many failed attempts to resolve a service issue at another location, Clarissa took one look and knew exactly what we needed. She was friendly, professional, knowledgeable, and kind. It felt as though my mom was taking care of me. I loved her energy and willingness help. I definitely recommend her, and this location for all of your service needs. It was a pleasure. Thank you! More
by Shanique Oakley
July 25, 2026
They were so great and made the process stress free. Lorenc was awesome and so patient. I reccomend if your going to buy a car this is the place to go. Lorenc was awesome and so patient. I reccomend if your going to buy a car this is the place to go. More
by ayfranklin
July 24, 2026
Trevor Davis treated me like awesome and was so responsive. Thank you so much for your honest and fair assessment of the 2019 Dodge Ram. responsive. Thank you so much for your honest and fair assessment of the 2019 Dodge Ram. More
by worldchampions412
July 22, 2026
Alex is always amazing when i need help 10/10. I was in a time crunch and alex made it happen within one hour. Never have any issues always helps me out when i need it only person i go too I was in a time crunch and alex made it happen within one hour. Never have any issues always helps me out when i need it only person i go too More
by eric
Employees Worked With
Alex
July 19, 2026
I went in to research the different Jeep Wranglers and Lawrence assisted me with all the trim levels and different features. He was extremely knowledgeable and helped me find the perfect fit for me. He al Lawrence assisted me with all the trim levels and different features. He was extremely knowledgeable and helped me find the perfect fit for me. He also worked endlessly to find a deal that worked for me. I couldn’t be more satisfied! More
by acestrella2012
Employees Worked With
Lawrence
July 18, 2026
I have been to other dealerships for my Ram 2500 maintenance and I continue to come back to this dealership because I find their service department to be the most efficient and effective. But most o maintenance and I continue to come back to this dealership because I find their service department to be the most efficient and effective. But most of all it is their commitment to friendly communication. Their service advisors continually update me on the issues found and the progress of my vehicle throughout the process.. More
by Emmett
Employees Worked With
Trevor
July 16, 2026
Spending money is never a great experience but Patrick Waters was excellent. He helped troubleshoot a non mechanical issue and was well versed in what my car needed ..additionally, he was professional, fr Waters was excellent. He helped troubleshoot a non mechanical issue and was well versed in what my car needed ..additionally, he was professional, friendly and kept me updated on my car. More
by Peterjp32
July 16, 2026
I have had my 2021 Jeep Wrangler serviced several times and my service advisor Alex Vafaei & his manager have went, above and beyond to take care of me and my vehicle. I’m a disabled veteran and also have and my service advisor Alex Vafaei & his manager have went, above and beyond to take care of me and my vehicle. I’m a disabled veteran and also have back issues! Wouldn’t take my business anywhere else! Michael Nolting More
by michael.nolting
