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Jacksonville Chrysler Jeep Dodge

Jacksonville, FL

4.1
273 Reviews

11101 Nursery Field Dr.

Jacksonville, FL

32256

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Showing 273 reviews

September 27, 2012

They may be too busy for the amount of staff they have but the two times I used them for service were both bad experiences. The last time they kept my Jeep all day and did nothing but take pictures to se More

by JKG8R
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
July 09, 2012

After owning and buying 49 vehicles in my life this dealership is by far the worst dealership I have dealt with and they suck in all aspects. Lies to get you in, lies to get the sale, shady under the t More

by budusmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris and Andre
May 29, 2012

Horrible customer service. They blew me off about a problem my brand new $50,000.00 truck was having with getting it out of park. 14 days later my truck was back in the shop for the same problem. I c More

by johnfazio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shannon, Paul
April 17, 2012

Do not waste your time with these people! They were very pushy and did not listen. They lied several times while working the numbers and when I told them I would like to think about it over night, they tol More

by Tigermylove21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg
April 10, 2012

I am frustrated because there is no communication from these guys. I call and they will NOT return my calls. I keep being told they will call me back and they do not. If you are unable to work with me hav More

by tjonan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Corey, MOE
April 01, 2012

My family and I have purchased our last 8 vehicles from here and would not visit elsewhere. Troy always exhibits patience and knowledge during our transactions and goes out of his way to make sure we are h More

by DonnaPerkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Smith
February 08, 2012

My Experience at Jacksonville Chrysler Jeep Dodge was great, the salesman knew a lot about the Jeep I was buying,there wasnt alot of back n forth, And they gave me $2,000 more for my trade then Orange Pa More

by Cherish08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damone Smith
December 24, 2011

Troy Smith showed me a JGC Overland V8 yesterday. Very friendly and knowledgable. He did his job well- asked for the sale, but didn't pressure me. Encouraged me to get a better price before coming back- h More

by BrianY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Smith
November 28, 2011

I went into Jacksonville JCD on Black Friday to take advantage of their awesome door buster deals and to buy a "new" used car. I had received a pre approval from a lender and was only looking for the v More

by braves360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Vercani and some sales manager
November 16, 2011

I started this review and screen froze near the end of my story...so I will begin again.After an oil change on my 2010 Jeep Compass I bought new from your dealership and driving 2,000 miles alone on a trip I More

by joyce_r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samantha and Thomas Locke Service Advisors
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